A user's desktop icons appear much larger than before, and the display colors look unusual A technician runs hardware diagnostics but finds no issues. The system logs show the update service ran last night; however, no new applications were installed. Which of the following is me BEST solution?
A user is having issues with website access. The user is trying to access a site that is used every day by everyone in the company. When the user goes to the site a message appears stating the site is not secure, and the address bar turns red. A technician contains the site is working fine kw everyone else The technician verifies the address was entered correctly but when the message shows up. the address is different than what was typed Which of the following is causing this issue?
A technician is attempting to remove a virus from the machine of a user who just retuned from leave. The virus is a known signature that was identified 30 days ago. The antivirus solution the company is using was updated seven days ago with the most current signatures. Which of the following MOST likely allowed the infection?
Which of the following are method used to prevent an unauthenticated compute from establishing a connection as a node on a corporate network? (Select TWO.)
Ann, a user, is receiving automatic replies from some email addresses she knows and others she does not. Which of the following is happening?
A user is having network printing issues. The user indicates printing was working fine moments ago, but now there are no printers displayed in Microsoft Word. Which of the following should a technician check FIRST?
A user visited a website and infected a Windows 10 computer with a virus. A technician troubleshoots the issue, but the virus runs every time the computer is restarted. Which of the following should the technician try NEXT to resolve the issue?
An IT manager receives an email from an upset. The customer has been reporting an issue with a computer virus for a weeks. The customer has already put in a support ticket for the issue and left phone messages with IT support requesting an update on when the issue might be fixed, but the customer’s call s has not been returned. The IT manager knows the IT staff is very busy and not purchased ignore the customer. Which of the should the do to address customer’s complaint?