A technician is setting up a computer that needs to be configured so a few users can access it using Remote Desktop. For security reasons, the users should not be able to install software or change system settings.
Which of the following Control Panel utilities should the technician use to accomplish this task?
An IT professional recently assisted Ann, a customer, with updating her password and regaining access to a
hijacked email account. Shortly afterward, Ann notices dozens of unwanted emails, thanking her for
subscribing to an organization’s mailing list. Which of the following should be performed to remove and prevent
any further emails from this organization?
Which of the following Microsoft operating systems comes with a PDF printer as part of the OS functionality?