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220-1102 Exam Dumps - CompTIA A+ Certification Core 2 Exam

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Question # 129

A user reports a virus is on a PC. The user installs additional real-lime protection antivirus software, and the PC begins performing extremely slow. Which of the following steps should the technician take to resolve the issue?

A.

Uninstall one antivirus software program and install a different one.

B.

Launch Windows Update, and then download and install OS updates

C.

Activate real-time protection on both antivirus software programs

D.

Enable the quarantine feature on both antivirus software programs.

E.

Remove the user-installed antivirus software program.

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Question # 130

A user requires a drive to be mapped through a Windows command line. Which of the following command-line tools can be utilized to map the drive?

A.

gpupdate

B.

net use

C.

hostname

D.

dir

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Question # 131

A systems administrator is monitoring an unusual amount of network traffic from a kiosk machine and needs to Investigate to determine the source of the traffic. Which of the following tools can the administrator use to view which processes on the kiosk machine are connecting to the internet?

A.

Resource Monitor

B.

Performance Monitor

C.

Command Prompt

D.

System Information

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Question # 132

A technician is reusing several hard drives to increase local storage on company workstations. The drives contain PII that is no longer needed. Which of the following should the technician do to prevent unauthorized access to the data?

A.

Degauss the drives

B.

Drill through the drives

C.

Wipe the drives

D.

Reimage the drives

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Question # 133

A user installed a new computer game. Upon starting the game, the user notices the frame rates are low. Which of the following should the user upgrade to resolve the issue?

A.

Hard drive

B.

Graphics card

C.

Random-access memory

D.

Monitor

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Question # 134

A technician receives a help desk ticket from a user who is unable to update a phone. The technician investigates the issue and notices the following error message: Insufficient storage space

While analyzing the phone, the technician does not discover any third-party' applications or photos. Which of the following is the best way to resolve the issue?

A.

Exchange the device for a newer one.

B.

Upgrade the onboard storage

C.

Allocate more space by removing factory applications

D.

Move factory applications to external memory.

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Question # 135

A manager reports that staff members often forget the passwords to their mobile devices and applications. Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?

A.

Enable multifactor authentication.

B.

Increase the failed log-in threshold.

C.

Remove complex password requirements.

D.

Implement a single sign-on with biometrics.

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Question # 136

A PC is taking a long time to boot. Which of the following operations would be best to do to resolve the issue at a minimal expense? (Select two).

A.

Installing additional RAM

B.

Removing the applications from startup

C.

Installing a faster SSD

D.

Running the Disk Cleanup utility

E.

Defragmenting the hard drive

F.

Ending the processes in the Task Manager

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