220-1102 Exam Dumps - CompTIA A+ Certification Core 2 Exam

netstat is a tool that can be used to investigate connections on a Windows machine. It displays information about the active TCP connections, listening ports, routing tables, network statistics, etc. nslookup is a tool that can be used to query DNS servers and resolve domain names to IP addresses. net use is a tool that can be used to connect or disconnect network drives or printers. net user is a tool that can be used to create or modify user accounts on a Windows machine. Verified References: https://www.comptia.org/blog/what-is-netstat https://www.comptia.org/certifications/a

One of the possible ways to access the user’s computer remotely is to use RDP, which stands for Remote Desktop Protocol. RDP is a protocol that allows a user to connect to another computer over a network and use its graphical interface. RDP is commonly used for remote desktop software, such as Microsoft Remote Desktop Connection1. To use RDP, the user’s computer must run RDP server software, and the technician must run RDP client software. The technician can then enter the user’s IP address or hostname, and provide the appropriate credentials to log in to the user’s computer. Once connected, the technician can view and control the user’s desktop, and review the Outlook settings.

AutoRun is a feature of Windows that automatically executes a program or file when a removable media such as a USB drive is inserted into the computer. Disabling AutoRun can prevent a USB drive containing malicious software from covertly installing malware on a workstation, as it would require the user to manually open the drive and run the file. Restricting user permissions can also prevent a USB drive containing malicious software from covertly installing malware on a workstation, as it would limit the user’s ability to execute or install unauthorized programs or files. Installing a host-based IDS, restricting log-in times, enabling a BIOS password, updating the password complexity, and updating the antivirus definitions are not actions that can directly prevent this incident from happening again.

 Task Manager is the best tool to use to disable applications on startup in Windows 10. Task Manager is a built-in utility that shows the current processes, performance, and users on a system. It also has a Startup tab that lists the applications that run on boot and their impact on the system. The technician can use Task Manager to disable or enable any application on startup by right-clicking on it and selecting the appropriate option. System Configuration, Performance Monitor, and Group Policy Editor are other tools that can be used to manage system settings, but they are not as simple or convenient as Task Manager for this task. References:

Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 13

CompTIA A+ Complete Study Guide: Core 1 Exam 220-1101 and Core 2 Exam …, page 103

Using bootable antivirus media to scan the system is an effective method for removing a persistent virus. Booting from external antivirus media allows the system to scan for and remove malware without the infected operating system running, which can prevent the virus from hiding or resisting removal efforts that might occur within the active OS environment.

Private-browsing mode is the best option to mitigate the risk of customer data being accidentally saved to the kiosk. Private-browsing mode prevents the browser from storing cookies, history, passwords, and other data that could reveal the customer’s identity or preferences. Manually clearing browsing data is not a reliable option, as it depends on the customer’s awareness and willingness to do so. Browser data synchronization and password manager are features that could actually increase the risk of customer data being exposed, as they could sync or autofill sensitive information across devices or accounts. References:

Official CompTIA learning resources CompTIA A+ Core 1 and Core 2, page 12

Certification Study Guides and Books | CompTIA IT Certifications, CompTIA A+ Core 1 220-1101 Certification Study Guide, page 234

Disk Management is a tool that allows users to create, format, delete, shrink, extend, and manage partitions on hard drives. If the external hard drive is not formatted or has an incompatible filesystem type, Disk Management can be used to format it with a supported filesystem type such as NTFS, FAT32, or exFAT. Device Manager, Disk Cleanup, and Disk Defragmenter are not tools that can format a hard drive.

The correct answers are D. Restricting log-in times and E. Enabling a screen lock. These are the security measures that can be used to prevent the computers from being accessed by unsupervised contractors in the building.

Restricting log-in times means setting a policy that allows users to log in only during certain hours, such as the regular working hours of the company. This will prevent unauthorized access by contractors who work at night1.

Enabling a screen lock means setting a policy that requires users to enter a password or a PIN to unlock their screens after a period of inactivity. This will prevent unauthorized access by contractors who might try to use the computers when the users are away2.

1: CompTIA A+ Certification Exam: Core 2 Objectives, page 19, section 2.3. 2: CompTIA A+ Certification Exam: Core 2 Objectives, page 20, section 2.4.