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AHM-540 Exam Dumps - Medical Management

Question # 4

Most health plans require a PCP referral or precertification for CAM benefits.

A.

True

B.

False

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Question # 5

Patricia McLeod is a member of the Enterprise Health Plan, which operates in State X. Ms. McLeod is scheduled to undergo a unilateral mastectomy for the treatment of breast cancer. The surgical procedure will be performed by Dr. Kim Lee, a surgical oncologist. Based on Enterprise’s medical policy, the contract with the purchaser, and Ms. McLeod’s medical condition, Enterprise’s UR staff have determined that the appropriate course of care for Ms.

McLeod includes a 24-hour stay in the hospital following her surgery. State X, however, has a benefit mandate specifying health plan coverage for 48 hours of inpatient post-mastectomy care. In this situation, the length of hospital stay for which Enterprise must offer coverage is

A.

the length of stay deemed appropriate by Dr. Lee

B.

the 24-hour stay determined to be appropriate by Enterprise’s UR staff

C.

the length of stay deemed appropriate by Ms. McLeod

D.

the 48-hour length of stay specified by State X

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Question # 6

The case management program director at the Nova Health Plan calculated the program’s ratio of medical expense savings to case management administrative costs for the previous quarter based on the following cost information:

Administrative costs for case management ..........$40,000

Actual medical care expenses for patients under case management ..........$680,000

Projected medical care expenses for the same patients without case management ..........$900,000

This information indicates that, for the previous quarter, Nova’s ratio of medical expense savings to case management administrative costs was

A.

0.71/1

B.

0.80/1

C.

5.50/1

D.

1.25/1

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Question # 7

In recent years, the demand for prescription drugs has increased dramatically. Factors that have contributed to this increase include

A.

increased education regarding the purpose and benefits of drug formularies

B.

reductions in the cost of prescription drugs

C.

increased use of direct-to-consumer (DTC) advertising

D.

all of the above

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Question # 8

The paragraph below contains an incomplete statement. Select the answer choice containing the term that correctly completes the paragraph.

Definitions of quality healthcare vary; however, four dimensions are essential to quality healthcare services. ________________ is the quality dimension indicating that services result in the best care for a given cost or the lowest cost for a given level of care.

A.

Accessibility

B.

Effectiveness

C.

Acceptability

D.

Efficiency

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Question # 9

PBMs are accredited by the same organizations that accredit health plans.

A.

True

B.

False

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Question # 10

By definition, the development and implementation of parameters for the delivery of healthcare services to a health plan’s members is known as

A.

utilization management (UM)

B.

quality management (QM)

C.

care management

D.

clinical practice management

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Question # 11

Helena Ray, a member of the Harbrace Health Plan, suffers from migraine headaches. To treat Ms. Ray’s condition, her physician has prescribed Upzil, a medication that has Food and Drug Administration (FDA) approval only for the treatment of depression. Upzil has not been tested for safety or effectiveness in the treatment of migraine headache. Although Harbrace’s medical policy for migraine headache does not include coverage of Upzil, Harbrace has agreed to provide extra-contractual coverage of Upzil for Ms. Ray.

The following statement(s) can correctly be made about Harbrace’s use of extra-contractual coverage:

1. Harbrace’s medical policy most likely establishes the procedure that Harbrace used to evaluate the value of Upzil for treating Ms. Ray

2. One way for Harbrace to reduce the risk associated with extra-contractual coverage is by including an alternative care provision in its contracts with purchasers

A.

Both 1 and 2

B.

1 only

C.

2 only

D.

Neither 1 nor 2

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Question # 12

Administrative action plans are used when performance problems or opportunities are related to the way the organization itself operates. The following statement(s) can correctly be made about administrative action plans:

1. Administrative action plans allow health plans to coordinate management activities

2. One function of administrative action plans is to integrate service across all levels of the organization

3. Administrative action plans are designed to improve outcomes by helping plan members assume responsibility for their own health

A.

All of the above

B.

1 and 2 only

C.

1 and 3 only

D.

2 and 3 only

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Question # 13

The Garnet Health Plan uses provider profiling to measure and improve provider performance. Provider profiling most likely allows Garnet to

A.

evaluate all providers without considering differences in risk

B.

focus on specific clinical decisions of Garnet’s providers rather than on patterns of care

C.

identify the outliers and high-value providers in its provider network

D.

measure the effectiveness, but not the efficiency, of Garnet’s providers

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Question # 14

The following statements are about chronic and disabling conditions among children eligible for Medicaid. Three of the statements are true and one is false. Select the answer choice containing the FALSE statement.

A.

Children with chronic conditions use more physician and nonphysician professional services than do children in the general population.

B.

The majority of chronic conditions affecting children in Medicaid programs are the same as those affecting children in the general population.

C.

Medicaid-eligible children are at risk for seriousmental and physical conditions.

D.

Children in Medicaid programs have a higher incidence of chronic disabling conditions than do children in the general population.

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Question # 15

Health plans arrange for the delivery of various levels of healthcare, including

1. Emergency care

2. Urgent care

3. Primary care delivered in a provider’s office

In a ranking of these levels of care according to cost, beginning with the least expensive level of care and ending with the most expensive level of care, the correct order would be

A.

1—2—3

B.

2—3—1

C.

3—1—2

D.

3—2—1

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Question # 16

Some health plans administer a questionnaire known as the Behavioral Risk Factor Surveillance System (BRFSS) as part of their health risk assessment (HRA) processes. The following statements are about the BRFSS. If statements (A) through (C) are all correct, select answer choice (D). Otherwise, select the one correct statement.

A.

This questionnaire was designed specifically for use by health plans.

B.

Each health plan must use the same form of the questionnaire, with no additions or modifications.

C.

This questionnaire monitors the prevalence of the major behavioral risks associated with illness and injury among adults.

D.

All of the above statements are correct.

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Question # 17

Examples of alternative healthcare practitioners are chiropractors, naturopaths, and acupuncturists. The only well-established credentialing standards for alternative healthcare practitioners are those available from NCQA. These NCQA credentialing standards apply to

A.

chiropractors

B.

naturopaths

C.

acupuncturists

D.

all of the above

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Question # 18

Access to services is an important issue for both fee-for-service (FFS) Medicaid and managed Medicaid programs. Access to services under managed Medicaid is affected by the

A.

lack of qualified providers in provider networks

B.

lack of resources necessary to establish case management programs for patients with complex conditions

C.

unstable eligibility status of Medicaid recipients

D.

inability of Medicaid recipients to change health plans or PCPs

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Question # 19

The paragraph below contains two pairs of terms or phrases enclosed in parentheses. Determine which term or phrase in each pair correctly completes the paragraph. Then select the answer choice containing the terms or phrases that you have chosen.

Due to competitive pressures and consumer demand, many health plans now offer direct access or open access products. Under a direct access product, a member is (required / not required) to select a primary care provider (PCP), and is (required / not required) to obtain a referral from a PCP or the health plan before visiting a network specialist.

A.

required / required

B.

required / not required

C.

not required / required

D.

not required / not required

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Question # 20

Readiness is an important consideration for the development of health promotion programs. Readiness refers to

A.

the availability of previously established health promotion programs to an health plan’s members through employers, providers, or community service agencies

B.

the appropriateness of a program’s educational approach, given the language, literacy level, and cultural sensitivities of the target population

C.

a member’s level of knowledge about existing health risks and problems and the member’s ability and willingness to adopt new health-related behaviors

D.

a member’s access to information technology, such as a video cassette recorder, a computer, or the Internet

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Question # 21

Determine whether the following statement is true or false:

Under a carve-out arrangement for disease management, patients typically maintain their existing relationships with primary care providers (PCPs) for all care, including disease management.

A.

True

B.

False

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Question # 22

The delivery of quality, cost-effective healthcare is a primary goal of both group healthcare and workers’ compensation programs. One difference between group healthcare and workers’ compensation is that workers’ compensation

A.

provides health and disability benefits to employees injured on the job only if the employer is at fault for the injury

B.

provides coverage for a variety of direct and indirect healthcare, disability, and workplace costs

C.

manages costs by including employee cost-sharing features in its benefit design

D.

places limits on benefits by restricting the amount of benefit payments or the number of covered hospital days or provider office visits

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Question # 23

Adele Stanley, a member of the Greenhouse Health Plan, recently went to a network pharmacy to have a prescription filled. The pharmacist informed Ms. Stanley that the prescribed drug was not in the plan formulary and that reimbursement for the drug was not available except in extraordinary circumstances. The pharmacist asked Ms. Stanley if she would accept a generic substitute.

The paragraph below contains two pairs of terms enclosed in parentheses. Determine which term in each pair correctly completes the paragraph. Then select the answer choice containing the two terms that you have chosen.

Greenhouse’s prescription drug reimbursement policy indicates that the plan formulary is classified as (open / closed), and that compliance by patients and providers is (mandatory / voluntary).

A.

open / mandatory

B.

open / voluntary

C.

closed / mandatory

D.

closed / voluntary

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Question # 24

Accreditation is intended to help purchasers and consumers make decisions about healthcare coverage.

The following statements are about accreditation. Select the answer choice containing the correct statement.

A.

At the request of health plans, accrediting agencies gather the data needed for accreditation.

B.

Most purchasers and consumers review accreditation results when making decisions to purchase or enroll in a specific health plan.

C.

Accreditation is typically conducted by independent, not-for-profit organizations.

D.

All health plans are required to participate in the accreditation process.

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