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C_C4H51_2405 Exam Dumps - SAP Certified Associate - Implementation Consultant - SAP Service Cloud

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Question # 17

Which of the following features can you use with the adaptation tool? Note: There are 2correct answers to this question.

A.

Change field label

B.

Add a new field

C.

Create a new URL mashup

D.

Add a new UI Switch logic

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Question # 18

Which restriction rules can you use to control the access to an installed base? Note: There are 2correct answers to this question.

A.

Business role

B.

Territories

C.

Measurement and reading

D.

Employee

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Question # 19

Which objects and settings can be used to determine a service ticket processing team? Note: There are 2correct answers to this question.

A.

Determination of involved parties

B.

SLA Determination

C.

Party roles

D.

Delegation rules

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Question # 20

What must you consider when you want to upload master data to SAP Service Cloud using templates?

Note: There are 2correct answers to this question.

A.

Data can be loaded or changed only once.

B.

You'll need to create an initial file based on predefined fields.

C.

You'll need to cleanse the legacy data.

D.

The migration run requires an approval from SAP Cloud Support.

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Question # 21

Which actions can you take to control custom fields and their values? Note: There are 2correct answers to this question.

A.

Use restriction rules

B.

Create a code list restriction

C.

Grant access to extension fields for business roles

D.

Grant access to extension fields for business users

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Question # 22

Which of the following API types does SAP recommend to use to achieve clean core integrations? Note: There are 2correct answers to this question.

A.

IDoc

B.

OData

C.

RFC

D.

SOAP

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Question # 23

Which key scoping elements can be defined under the Business Configuration work center in SAP Service Cloud?

A.

Countries, scoping, activating dashboard designer

B.

Countries, scoping, live activity configuration

C.

Countries, business processes, integrations

D.

Countries, business processes, business users

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Question # 24

Which of the following can you use to explore released APIs?

A.

SAP Application Interface Framework

B.

SAP Business Accelerator Hub

C.

SAP Integration Suite

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