CFM Exam Dumps - Certified Facility Manager

Performing independent audits (Option B) ensures financial transparency, accountability, and compliance with industry standards.

Why Option B is Correct?

Internal or external audits verify accuracy, compliance, and identify errors.

Maintains credibility and trust with tenants.

IFMA’s Finance & Business Core Competency highlights audits as a best practice in lease accounting.

Why Other Options Are Incorrect?

Option A: Internal checks help but do not provide independent verification.

Option C: Having a tenant’s accountant review internal records creates a conflict of interest.

A certificate of occupancy (CO) is issued after inspections confirm the building meets life safety, fire protection, and structural integrity standards (Option A).

Why Option A is Correct?

Life safety systems include fire alarms, sprinklers, emergency exits, and structural safety components, which are mandatory for occupancy.

Building codes require that these systems meet regulatory compliance before occupancy is allowed.

IFMA’s Operations & Maintenance competency states that facility managers must ensure safety and regulatory compliance before allowing occupants into a new space.

Why Other Options Are Incorrect?

Option B (Potable water systems): While potable water is important, it is not a primary factor for a certificate of occupancy.

Option C (IT/Network systems): IT systems are not a legal requirement for occupancy certification.

The correct action is to follow the organization's established policies (Option C) regarding uniforms and reimbursements.

Why Option C is Correct?

The employee handbook outlines uniform issuance, return policies, and potential reimbursement obligations.

Ensures consistent and legally compliant HR practices.

IFMA’s Human Factors Core Competency emphasizes fair employment policies and adherence to company guidelines.

Why Other Options Are Incorrect?

Option A: Requesting reimbursement without policy backing may create legal and HR issues.

Option B: Absorbing the cost without policy review is not a sound business practice.

Commissioning is a systematic process ensuring that building systems are designed, installed, tested, operated, and maintained to meet performance expectations. The baseline data collected before commissioning provides a reference point to evaluate improvements and efficiency gains. The dashboard should track energy usage changes over time, allowing facility managers to assess the effectiveness of implemented measures. Comparing pre- and post-commissioning data ensures that energy conservation goals are met, which aligns with best practices in facility management and sustainability reporting​.

The foundation of risk management strategies is a clear understanding of how the organization will respond to risks (Option C).

Why Option C is Correct?

Risk management is about preparing for and mitigating potential threats.

FM professionals must develop response plans, contingency measures, and risk assessments to minimize disruptions.

IFMA’s Emergency Preparedness & Business Continuity competency emphasizes risk identification and actionable response strategies.

Why Other Options Are Incorrect?

Option A (Knowledge of departmental goals, risks, and objectives): This helps identify risks but does not define how to respond to them.

Option B (Knowledge of leadership strategies): Leadership strategies guide decision-making, but risk management focuses on concrete response actions.

The best approach is to meet with the contractor post-event to address performance issues and secure a backup contractor (Option B).

Why Option B is Correct?

Ensures the current contractor understands expectations and consequences of non-performance.

Having a secondary contractor in place prevents service disruptions in future snow events.

IFMA’s Operations & Maintenance Core Competency emphasizes vendor performance management and contingency planning.

Why Other Options Are Incorrect?

Option A (Canceling immediately): Immediate termination could leave the site without snow removal services, worsening liability risks.

Option C (Buying emergency supplies): Supplies help in emergencies, but do not address the contractor’s service failure.

A facility manager must follow the organization’s policy (Option C) to ensure compliance with employment agreements regarding uniforms and stipends.

Why Option C is Correct?

Workplace policies outline reimbursement rules for issued materials.

Ensures consistency in handling employee departures and prevents disputes.

IFMA’s Human Factors Core Competency states that FM professionals must adhere to HR and organizational policies.

Why Other Options Are Incorrect?

Option A (Request reimbursement personally): Lacks formal enforcement and can cause disputes.

Option B (Absorb the loss): Not all organizations allow this, and a formal policy must be followed first.

The best way to reduce project risk is to select a contractor who fully understands project requirements and possesses the required technical skills (Option B).

Why Option B is Correct?

Technical expertise minimizes risks related to design flaws, delays, and cost overruns.

A contractor with proven experience and skills can anticipate and address project challenges.

IFMA’s Project Management Core Competency emphasizes that vendor selection should prioritize technical capability to ensure project success.

Why Other Options Are Incorrect?

Option A (Warranties): Warranties only cover defects after completion, not risks during execution.

Option C (Project management approach): A good approach helps, but the contractor’s technical skills are the most important risk factor.