CISA Exam Dumps - Certified Information Systems Auditor

The best way to identify whether the IT help desk is meeting service level agreements (SLAs) is A. Review exception reports. Exception reports are documents that highlight any deviations from the agreed service levels, such as breaches, delays, or failures. They can help the IT help desk to monitor their performance, identify root causes, and implement corrective actions. Reviewing exception reports can also help the IT help desk to communicate with the end users and stakeholders about any service issues and their resolution.

The greatest resulting impact of project reporting not accurately reflecting current progress is that the project steering committee cannot provide effective governance. The project steering committee is a group of senior executives or stakeholders who oversee the project and provide strategic direction, guidance, and support. The project steering committee relies on accurate and timely project reporting to monitor the project’s status, performance, risks, issues, and changes. If the project reporting is inaccurate, the project steering committee cannot make informed decisions, resolve problems, allocate resources, or ensure alignment with the organizational goals and objectives.

The other options are not as impactful as option C. The project manager will have to be replaced is a possible consequence, but not the greatest impact, of inaccurate project reporting. The project manager is responsible for planning, executing, monitoring, controlling, and closing the project. The project manager may face disciplinary actions or termination if they fail to provide accurate and honest project reporting. However, this does not necessarily affect the overall governance of the project. The project reporting to the board of directors will be incomplete is a potential risk, but not the greatest impact, of inaccurate project reporting. The board of directors is the highest governing body of an organization that sets the vision, mission, values, and policies. The board of directors may receive periodic or ad hoc project reporting to ensure that the project is aligned with the organizational strategy and delivers value. If the project reporting is inaccurate, the board of directors may lose confidence in the project or intervene in its management. However, this does not directly affect the day-to-day governance of the project. The project will not withstand a quality assurance (QA) review is a possible outcome, but not the greatest impact, of inaccurate project reporting. A quality assurance review is a process to evaluate the quality of the project’s processes and deliverables against predefined standards and criteria. A quality assurance review may reveal discrepancies or errors in the project reporting that may affect the credibility and reliability of the project. However, this does not necessarily affect the governance of the project. References: Project Steering Committee - Roles & Responsibilities, Project Reporting Best Practices, Quality Assurance in Project Management

 The primary purpose of creating a simulated production environment with multiple vulnerable applications is to attract attackers in order to study their behavior. This is a technique known as honeypotting, which is a form of deception security that lures attackers into a fake system or network that mimics the real one, but is isolated and monitored1. Honeypotting can help security teams to learn about the attackers’ methods, tools, motives, and targets, and to collect valuable intelligence that can be used to improve the security posture of the organization1. Honeypotting can also help to divert the attackers’ attention from the real assets and to waste their time and resources2.

The other options are not the primary purpose of creating a simulated production environment with multiple vulnerable applications. To collect digital evidence of cyberattacks, security teams would need to use forensic tools and techniques that can preserve and analyze the data from the compromised systems or networks3. To provide training to security managers, security teams would need to use simulation tools and scenarios that can test and enhance their skills and knowledge in responding to cyber incidents4. To test the intrusion detection system (IDS), security teams would need to use penetration testing tools and methods that can evaluate the effectiveness and performance of the IDS in detecting and preventing malicious activities5.

References:

What is a Honeypot? | Imperva

Honeypots: A sweet solution for identifying intruders | CSO Online

Digital Forensics - an overview | ScienceDirect Topics

Cybersecurity Training & Exercises - Homeland Security

What is Penetration Testing? | Types & Stages | Imperva

This is because the auditor’s primary objective is to evaluate the adequacy and performance of the business continuity plan (BCP) in ensuring the continuity and resilience of the organization’s critical functions and processes during a disruption. The auditor should review the actual results and outcomes of the business response, such as the recovery time, recovery point, service level, customer satisfaction, and incident management, and compare them with the predefined objectives and criteria of the BCP. The auditor should also identify and analyze any gaps, issues, or lessons learned from the business response, and provide recommendations for improvement12.

Answer A. Confirm the BCP has been recently updated. is not the best answer, because it is not directly related to the auditor’s course of action. Confirming the BCP has been recently updated is a part of the audit planning and scoping process, not the audit execution or reporting process. The auditor should confirm the BCP has been recently updated before conducting the audit, not after revealing that a simulation test has not been performed. Moreover, confirming the BCP has been recently updated does not provide sufficient evidence of the effectiveness of the business response12.

Answer C. Raise an audit issue for the lack of simulated testing. is not the best answer, because it is not relevant to the auditor’s course of action. Raising an audit issue for the lack of simulated testing is a part of the audit reporting and follow-up process, not the audit execution or evaluation process. The auditor should raise an audit issue for the lack of simulated testing after reviewing the effectiveness of the business response, not before or instead of doing so. Furthermore, raising an audit issue for the lack of simulated testing does not address the root cause or impact of the problem, nor does it provide any constructive feedback or guidance for improvement12.

Answer D. Interview staff members to obtain commentary on the BCP’s effectiveness. is not the best answer, because it is not sufficient to guide the auditor’s course of action. Interviewing staff members to obtain commentary on the BCP’s effectiveness is a part of the audit evidence collection and analysis process, not the audit evaluation or conclusion process. The auditor should interview staff members to obtain commentary on the BCP’s effectiveness as one of the sources of information, not as the only or main source of information. Additionally, interviewing staff members to obtain commentary on the BCP’s effectiveness may be subjective, biased, or incomplete, and may not reflect the actual performance or outcomes of the business response12.

References:

Business Continuity Management Audit/Assurance Program

Business Continuity Plan Testing: Types and Best Practices

 The best recommendation to mitigate the risk of eavesdropping associated with an API integration implementation is to implement Transport Layer Security (TLS). TLS is a cryptographic protocol that provides secure communication over a network by encrypting the data in transit and authenticating the parties involved. TLS can prevent unauthorized parties from intercepting, modifying or tampering with the data exchanged between the API endpoints. Encrypting the XML file, implementing SOAP, and masking the API endpoints are not sufficient to mitigate the risk of eavesdropping, as they do not provide end-to-end encryption or authentication for the API communication. References: IS Audit and Assurance Tools and Techniques, CISA Certification | Certified Information Systems Auditor | ISACA

Before sending backup drives to an offsite storage facility, the most important thing to do is to encrypt the drive with strong protection standards. This is because encryption ensures effective security where information cannot be intercepted and used to harm the organization or its customers. Encryption also protects the data from unauthorized access, modification, or deletion in case the drive is lost, stolen, or damaged during transit or storage. Encryption of backup drives is especially important for public safety organizations that handle sensitive or personally identifiable information, such as medical records, criminal records, or emergency communications12.

 Control totals are a method of verifying the accuracy and completeness of data processing by comparing the totals of key fields in input and output records1. Control totals can be used to reduce the risk of incomplete processing, which is the failure to process all the data or transactions that are expected or required2.

Incomplete processing can result in data loss, inconsistency, or incompleteness, which can affect the quality and reliability of the information system and its outputs. Incomplete processing can be caused by various factors, such as:

Hardware or software failures that interrupt the processing or transmission of data2

Human errors or omissions that skip or miss some data or transactions2

Malicious attacks or unauthorized access that delete or modify some data or transactions2

Environmental hazards or disasters that damage or destroy some data or transactions2

Control totals can help detect and prevent incomplete processing by:

Providing a benchmark or reference point to compare the input and output data or transactions1

Identifying any discrepancies or deviations from the expected or required totals1

Alerting the users or operators to investigate and resolve the causes of incomplete processing1

Ensuring that all the data or transactions are properly transmitted, converted, and processed1

The other options are not as relevant as control totals for reducing the risk of incomplete processing. Posting to the wrong record is the error of assigning or transferring data or transactions to an incorrect account, file, or record3. Improper backup is the failure to create, store, or restore copies of data or transactions in case of loss, corruption, or damage4. Improper authorization is the lack of proper permission or approval to access, modify, or process data or transactions. Control totals may not be able to prevent or detect these errors or failures, as they are not related to the completeness of data processing. Therefore, option B is the correct answer.

References:

control totals - Barrons Dictionary - AllBusiness.com

What is control total amount? - Sage Advice US

Posting Error Definition

Backup Definition

[Authorization Definition]

 IT governance should be driven by organizational strategies. It provides a formal structure for organizations to produce measurable results toward achieving their strategies and ensures that IT investments support business objectives12. While business unit initiatives, balanced scorecards, and policies and standards can play a role in IT governance, they are tools or methods that support the implementation of the organizational strategies.