PEGACPLSA88V1 Exam Dumps - Certified Pega Lead System Architect (CPLSA) Exam 8.8

To ensure that the insurance company can meet the 24-hour response time requirement for claims submitted by email, the best recommendation is to use an email listener with concurrent threads. This configuration allows the system to process multiple emails simultaneously, thereby handling the high volume of 500 emails per hour efficiently. References:

Pega Documentation on Email Listener: Email Listener

To determine which option is always true based on the case structure, let's analyze each option:

A. Resolution of the Event Booking case requires the Parking case to be resolved.

This may not always be true unless explicitly defined in the case dependencies or resolution conditions within the application.

B. Parking, Weather, and Hotel cases must be instantiated for the Event case to process correctly.

This is not necessarily true unless the Event Booking case is designed to always require these sub-cases.

C. The Weather case can be instantiated without a parent Event Booking case.

This is always true as sub-cases can typically be instantiated independently of their parent cases. The Weather case can be a standalone case type or instantiated through other means.

D. The Parking class must inherit from the Event Booking class.

This is not always true as class inheritance depends on the application design and how classes are structured in the hierarchy.

Based on this analysis, the verified answer is:

C. The Weather case can be instantiated without a parent Event Booking case.

References:

Pega Documentation on Case Types: Case Types

Pega Documentation on Sub-Cases: Sub-Cases

Ensuring that new team members adhere to best practices can be efficiently managed through:

Have new team members create and run Pega automated unit tests against their rules (Answer A):

Explanation: Automated unit tests help verify that rules are functioning as intended and conform to best practices. This process also aids in early detection of issues.

To create custom workspaces for different user roles and display custom formatted properties:

Separate Portals and Harnesses: Define separate portals, harnesses, and sections for each access group (managers and customer service representatives). This approach allows you to tailor the user interface and functionality according to the specific needs of each role.

Specialty Components and XML: Use Specialty Components to create custom formats for properties. XML can be used to pass data in and out of these components, allowing for complex and specialized data handling.

References: Pega Platform documentation on portals, harnesses, and using Specialty Components with XML.

The optimal solution to route the mortgage case to the specialist when the credit report is complete is to add a wait shape to the mortgage flow with a case dependency. This ensures that the mortgage flow advances to the next assignment only when the credit report case is resolved. This method is straightforward and leverages Pega's built-in case dependency management. References:

Pega Case Management: Case Management

Aggregation components in a decision strategy are used to:

Perform Calculations:

Aggregation components are designed to calculate values based on a list of actions or records.

Examples include summing up totals, calculating averages, or other statistical measures.

Use Cases:

Commonly used to aggregate customer interaction data, such as total purchases, average spend, etc.

Strategy Implementation:

Place the Aggregation component in the strategy where calculations are required.

Configure the aggregation logic (e.g., sum, average).

References: Pega Decisioning Aggregation Components Guide

The class structure in Pega defines how different case types and sub-cases relate to each other. EventBooking cannot be a subcase of Auto if the business logic does not support such a relationship. Ensuring the correct hierarchy is crucial for maintaining logical and functional consistency in the application.References:

Pega Class Structure Guidelines: Pega Class Structure

To address the requirement where users working in one application need to create cases in another application, the recommended approach is to implement Federated Case Management (FCM).

Federated Case Management: FCM allows different Pega applications to share and manage cases across multiple systems. This approach enables seamless case creation and management, ensuring that users can interact with cases regardless of the application they are working in.

Synchronization and Communication: FCM facilitates synchronization and communication between different Pega instances, ensuring that case data is consistent and accessible across the applications.

References: Pega Platform documentation on Federated Case Management.