You imported a rule-admin-product (RAP) file that contains new features into a user acceptance testing(UAT) environment. Select the option that ensures basic functionality behaves as expected before inviting users to start acceptance testing.
You add database connection information to prconfig.xml and want to encrypt the password in the connection information how do you encrypt the password?
A duplicate case search contains two weighted conditions in which a property value in the current case is compared to the same property value in the existing case. After processing multiple cases that have two matching data values, duplicate case search does not identify any duplicates.
What two approaches do you take to diagnose the cause? (Choose two.)
A volume constraint uses the Return any action that does not exceed constraint mode. The following tables show the configuration of the volume constraints and the list of customers in the outbound segment:
The outbound run selects customers in the following order to apply the volume constraints: CUST-01, CUST-02, CUST-03, CUST-04, and CUST-05.
Based on the configuration of the volume constraints for each channel, which offer does CUST-05 receive?
Pega Customer Decision Hub enables organizations to make Next-Best decisions. To which type of a decision is Next-Best-Action applied?
You are working on an insurance claims application that receives claims through email. The company receives 500 emails per hour. the insurance company promises a 24-hour response time to receives and verify the clain. After the claim is verified. The system automatically responds with email containing the claim ID.
The application is developed in the Pega cloud environment. The production environment is currently running on premises.
What is your recommendation to ensure that insurance company can meet the 24-hour response time requirement for claims submitted by email?
Using the information shown in the case structure below, which option is always true?
You oversee a medium-size development team, and some of the team members are new to
pega. What are the most efficient ways to ensure that the rules the team creates adhere to
best practices? (choose two)
You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to display some properties in custom formats that arc not supported by Pega.
Which approach satisfies these requirements?
Finco corporation uses pega to perform the majority of the mortgage underwriting tasks.
After gathering the initial data, the mortgage case pauses and waits for the credit report
The credit report is a separate case, located in the same class group as the mortgage case, and typically resolves within 24 hours. After the credit report is complete, the application routes the mortgage case to the specialist.
Which of the following options is the optimal solution to route the mortgage case to the specialist when the credit report is complete?
In a decision strategy, you can use aggregation components to________________.
Using the information shown in the Class structure, select the correct statement.
MyCo.com has instances of SCM-F5, SmartDispute, and CPM-F5 in their Production Environment distributed across multiple Pega instances. A new business requirement states that users working in any one application cart create a case in any other application.
What is your recommendation to implement the new business requirement?
MyCo, a telecom company, developed a new data plan group to suit the needs of its customers. The following table lists the three data plan actions and the criteria that customers must satisfy to qualify for the offer:
How do you configure the engagement policies to implement this requirement? Choose the engagement policy level that is best-suited for each criterion
In the Answer Area, drag each use case on the left to the appropriate locking strategy on the right.
a performance analysis for an equals-comparisons-only query against a table shows that it always performas a full table scan. the table has grown steadily over time. nothing has been done in the database concerning this table other than it being generated by pega.
To access a property from an unconnected component, you use the______________.
U+ Bank, a retail bank, introduced a new mortgage refinance offer in the eastern region of the country. They want to advertise this offer on their website by using a banner, targeting the customers who live in that area.
What do you configure in Next-Best-Action Designer to implement this requirement?
A cutomer mobile app is configure to support offline usage if the mobile device is online when is a new case persisted to the server?
Which two tools and/or methods support continuous integration practices? (Choose Two)
You oversee a medium-size development team. Some of the team members and new to Pega and are working on features in a separate branch.
What are two ways you can ensure that the rules the team creates adhere to best practices? (Choose Two)
U+ Bank uses Pega Customer Decision Hubâ„¢ to approve credit card limit changes requested by customers automatically. A scorecard model determines the customer credit score. The automatic approval of credit card limits are processed based on the following criteria set by the bank.
The bank wants to change the threshold value for the USD2000 credit limit from <175 to <200. How do you implement this change?
users complain of difficulty creating a customer service request through facebook massenger. how do you address this issue?
In an e-commerce application that is built on Pega Platform, a data type named Order stores the order-related information. as shown in the following table:
An operations manager wants to view a report at the end of each day. If the number of items ordered in a category is greater than 5, the report displays the number of items in that category that are ordered during the day.
Which option do you use to implement the requirement?
U+ Bank implemented a customer journey for its customers. The journey consists of three stages. The first stage raises awareness about available products, the second stage presents available offers, and in the last stage, customers can talk to an advisor to get a personalized quote. The bank wants to actively increase offers promotion over time.
What action does the bank need to take to achieve this business requirement?
You want to avoid creating unnecessary case-related properties and views. Which three actions do you take to accomplish this goal? (Choose Three)
You are designing a case life cycle to process fraudulent charge claims. After a list of suspected fraudulent charge is submitted, the case advances to the processing stage. In the first step of theprocess fraud claim process, a seprate child case must be created for each suspected fraudulent charge.
After all necessary fraudulent charge cases are created, the parent cse advance to the next step where the customer is notified that their claims are being processed
choose three actions needed to configure the missing step so that a separate child case is created for
each fraudulent charge selected
XYZ Corp requires employees to designate alternate operators to perform their work while they are on vacation. Work vacationing operators should be visible to alternate operators.
How do you configure the application to handle this requirement?
What advantage does a rule-utility-function have over a rule-obj-activity?
A case is used to process home loans for approval.
in the answer area, area, select the enterprice class structure (ECS) layer in which to bulid each of the following components. each layer of the ECS contains two components.
Select the statement below that best applies to the following Class structure:
In order to produce a complete view of a customer, a customer service(CS) application requires reference data from multiple external systems. The customer data resides on a customerinfo page in a parent case type. The data on the CustomerInfo Page is also used by some of its subcases. Sometimes, the connectors that populate the data page are slow.
Which two of the following approaches for handling the required reference data from the external systems uses the least system resources? (Choose Two.)
A Pega application locally stores the same set of codes defined by and used within an external system of record. The Page application does not locally store the labels associated to these codes. During case processing, the displayed labels for this set of codes are sourced from the external system of record. On any given day, the label associated to a code may change. You are asked to implement a report definition that displays the current label associated to each code whenever the report is run.
How do you design a Pega application to meet this requirement?
You deplyed a pega web mashup implementation into production and are using IACAuthentication.
which two action ensure that the external authentication module, and not another source, has validated the user?
when a customer submits a credit card dispute, the application connects to an external service to retrieve all transactions made by the customer. the external service returns transactions ordered by date of transaction, in a descending, chronological order. when a case worker reviews the dispute, the application displays the 10 most recent transactions.
if the case worker does not see the disputed transaction in the list, the case worker can search for additional transactions. the case. the case worker can filter search results on transaction date, the transaction amount or the merchant name the search results display the 10 most recent transactions that satisfy the filter criteria. the case worker cannot paginate through the results.
how do you configure the data page to satisfy all the requirements in the scenario?
In a product management application, the configuration of a flow rule must be different for two products from the hundreds
of other products.
A Pega COE team has been evaluating the specialization design considerations for this requirement.
Which of the following approaches is best suited to this scenario?
At XYZ Corp, multiple ClaimUnit sub case types are spun off from a parent Claim case. User retrieve ClaimUnit assignment using Get Next Work based on the average time to resolve each sub case type. Assignments associated with sub case types that tale longer to resolve on average should be retrieve first. The average time to resolve sub case types will change over time. How do you design the solution to handle this requirement?
You need to define a new LDAP authentication servlet because all of the standard LDAP servlets are
being used in authentication services
which two task do you perform to implement this requirement
XYZ organization is planning to adopt DevOps practices to automate the deployment process to ensure chat the features and changes delivered are of high-quality.
What three methods comprise the recommended test automation strategy for your Pega Platform applications as a part of the DevOps release pipeline? (Choose Three)
you need to formet required fields with red labels. you configure a custom style in the skin rule.
how do you apply the custom style?
An application contains cases that transition through different statuses throughout their life cycle, which typically lasts three months.
Design a reporting strategy to display the number of cases by status at the end of each month for a 12-month period.
What are two valid reasons for defining a case type within a case type-specific ruleset? (Choose Two)
You want to create a dynamic system setting to adjust an alert threshold for you application in
Production which three tasks do you perform to configure the DSS record?
Security policies need to be configured for a newly developed Pega application using basic credential authentication. The lockout policy configuration must lock out users after three failed login attempts. The configuration must exclude Administrator or Executive operators from the lockout.
How do you achieve this requirement?
A banking customer service application is in production that processes various customer complaint requests. After three years in production, the operations manager needs a historical report on resolved cases. This report is to receive in near real time.
Data warehouse has exposed a REST API to receive data. Reports are generated out of data warehouse.
What two of the following options to create an ideal design solution to post data to the data warehouse? (Choose Two)
XYZ Corp users are experiencing delays in the application that you suspect is related to the database
Which two options do you recommend to isolate the issue? (Choose Two)
You isolated the problem to node 1 of the cluster. You see node 1 goes down shortly after
3:00 p.m. every day with an out-of-memory error. Which two alerts typically precede this
condition?(choose two)
A System Architect wants to save the results from running a data page as an automated test. The System Architect reports that the system cannot save the test definition.
What is the reason?
U+ Bank wants to offer credit cards only to low-risk customers. The customers are divided into various risk segments from Good to Very Poor. The risk segmentation rules that the business provides use the Average Balance and the customer Credit Score.
As a decisioning architect, you decide to use a decision table and a decision strategy to accomplish this requirement in Pega Customer Decision HubTM.
Using the decision table, which label is returned for a customer with a credit score of 240 and an average balance 35000?
You are designing a form for an online bookstore to display new arrivals. In the form, the book cover pictures are displayed in a row, like words in a sentence. Once the row reaches the full width of the screen, it wraps around to begin a new row.
Which layout do you use to display the book cover pictures?
Your application is deployed to the cloud. A data source outside your application populates a data page by using your data access pattern configuration. You receive complaints that the system takes a long time to fetch data each time the case worker accesses information for a different customer.
Which approach solves this performance issue?
An application is being constructed In multiple phases for a growing company that has over 1000 employees. During the initial development stages, it is determined a button on a section has to be made conditionally visible based on a group of actors.
What should the conditional visibility be based on to minimize the amount of future maintenance?
A user report poor application performance at 5:00 pm yesterday. which two tools do you use to review the user's session to identify the cause of the poor performance ?
your application queues items for a standard agent a case has not been updated as expected by the agent. on the system queue management landing page the queue status for each item us available.
what two issues can be identified in the system queue management landing page using the status?
(choose two)
An application include two case types: expense report and purchase requests which two steps are required to enable support for both case type for offline user on a mobile device ?
XYZ Corporate wants to perform extensive analysis on work party information across various case types in real time at any time of the day. At the same time, xyz wants to minimize the impact this analysis has case worker using Pega applications.
Which solution do you recommend?
you are configuring authentication for a pega web mashup implementation.
how do you ensure the host system origin is trusted?
Identify two benefits provided by using single sign-on (SSO) in a high availability (HA) application. (choose two)
Given the following classes and properties:
myco-data-shape (abstract)
area
color
myco-data-shape-rectangle
length
width
myco-data-shape-circle
radius
a page list property .shapes is defined as being of the abstract class myco-data-shape.
select two correct statements. (choose two)
In a Human Resources application, the Social Security Number (SSN) and date of birth details for employees are confidential, and business requirements state that only the HR Manager can see these details.
What is the best approach to mask the information for other users everywhere in the application?
The SLA and the customer’s system administrator are reviewing scenarios that do not require an application server restart. Select three scenarios from this list. (choose three)
Which three actions do you recommend to address their performance issue and ensure optimal application performance in the future? (Choose Three.)
An application processes stock market trades.
which two requirement are best implemented by an advanced agent?
You manage a 30-person development team with members located across the globe.
Which Pega Cloud environment best supports the needs of your team?
A Customer Service application requires customer data assembled from multiple external systems. The customer data is captured by a parent case. Subcases of that parent case need to reference the same customer data.The customer data must be as current as possible.
Which two options are used as part of the solution? (Choose Two)
U+ Bank follows all engagement policy best practices to present credit card offers on their website. The bank has introduced a new credit card offer, the Rewards card. Anna, an existing customer, currently holds a higher value card, Premier Rewards, and does not see the new Rewards card offer.
What condition possibly prevents Anna from seeing the new Rewards card offer?
APP Studio created a data type in the Organization layer for Quote data called BCO-Data Quote. How do you help users find rules from this data class when working in APP Studio?