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Salesforce-Sales-Representative Exam Dumps - Salesforce Certified Sales Representative (WI25)

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Question # 25

Asales representative wants to show a prospect the value of their product or service.

Which type of document should the sales rep provide to the prospect?

A.

Sales proposal

B.

Marketing whitepaper

C.

Whitespace analysis

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Question # 26

Acompany is introducing a new product line.

How should a sales representative educate prospects on their products’ key benefits?

A.

Storytelling

B.

Customer journey maps

C.

Social media marketing

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Question # 27

A sales representative wants to transition to a recommendation in a way that demonstrates their ability to provide a competitive solution.

What should they use?

A.

Summary statement

B.

Success story

C.

Solution unit

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Question # 28

A sales representative is strategizing on how to most effectively communicate with

a key prospect.

Which approach should they take?

A.

Repeat key messaging to make sure it lands with the prospect.

B.

Send emails to the prospect less frequently.

C.

Provide unique selling points to the prospect that add value each time.

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Question # 29

Which behavior should a sales representative display to establish credibility with a customer?

A.

Be sincere and transparent, even if it means losing a sale.

B.

Review the proposal and potential discount structures.

C.

Reiterate product info when there is hesitancy to move forward.

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Question # 30

How can a sales rep use whiteboarding while exploring a customer's business challenges?

A.

Toorganize ideas by level of importance

B.

To illustrate how a product fits in with other products in the catalog

C.

To present solutions without input from the customer

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Question # 31

What are the key elements of a successful cold call?

A.

Several short questions and a shared link to product descriptions on the company website

B.

A compelling hook that ties in a product or service and open-ended questions

C.

Details about the decision maker and a follow-up with them soon after the call

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Question # 32

A sales representative delivers a proposal and checks in with the prospect on the perceived value and alignment.

At which stage are they in the sales process?

A.

Connect

B.

Confirm

C.

Collaborate

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