CISM Exam Dumps - Certified Information Security Manager

Escalation processes ensure that the provider and the organization can coordinate quickly and effectively during incidents.

“A clearly defined escalation process ensures that incidents are handled swiftly and with the appropriate level of authority, particularly when working with cloud service providers.”

— CISM Review Manual 15th Edition, Chapter 4: Incident Management, Section: Cloud and Outsourced Incident Response*

ISACA practice questions reinforce that escalation processes are critical when collaborating with third parties in incident management.

 = A new regulatory requirement affecting an organization’s information security program is released. The information security manager’s first course of action should be to notify the legal department, as they are responsible for ensuring compliance with the relevant laws and regulations. The legal department can advise the information security manager on how to interpret and implement the new requirement, as well as what are the potential implications and risks for the organization12.

References = 1: CISM Review Manual (Digital Version), page 271 2: CISM Review Manual (Print Version), page 271

Learn more:

1. isaca.org2. csoonline.com

Security-related KRIs are metrics that measure the effectiveness of the information security profile in achieving the business objectives and managing the risks. Reviewing security-related KRIs can help to determine if the information security profile is aligned with business requirements, as they reflect the security performance and outcomes that are relevant for the business. Reviewing other options, such as KPIs, CSAs, or audits, may provide some insights into the security status, but they are not the best way to assess the alignment with business requirements, as they may not capture the business context and goals adequately. References:

https://www.nist.gov/cyberframework/examples-framework-profiles

https://www.isaca.org/resources/isaca-journal/issues/2019/volume-5/accountability-for-information-security-roles-and-responsibilities-part-1

https://www.isaca.org/resources/isaca-journal/issues/2017/volume-4/enterprise-security-architecturea-top-down-approach

Mapping the risk scenarios by likelihood and impact on a chart is the best method of comparing risk scenarios, as it helps to visualize and prioritize the different types and levels of risks associated with each option. A chart can also facilitate the communication and decision-making process by showing the trade-offs and benefits of each option. A chart can be based on qualitative or quantitative data, depending on the availability and accuracy of the information.

References = CISM Review Manual 2022, page 371; CISM Exam Content Outline, Domain 1, Task 1.32; A risk assessment model for selecting cloud service providers; Security best practices for IaaS workloads in Azure

The categorization of incidents is most important for evaluating the risk severity and incident priority, as these factors determine the impact and urgency of the incident, and the appropriate level of response and escalation. The categorization of incidents helps to classify the incidents based on their type, source, cause, scope, and affected assets or services. By categorizing incidents, the information security manager can assess the potential or actual harm to the organization, its stakeholders, and its objectives, and assign a priority level that reflects the need for immediate action and resolution. The risk severity and incident priority also influence the allocation of resources, the response and containment requirements, and the communication channels, but they are not the primary purpose of categorization.

References = CISM Review Manual, 27th Edition, Chapter 4, Section 4.4.1, page 2371; CISM Online Review Course, Module 4, Lesson 4, Topic 12; CIRT Case Classification (Draft) - FIRST3