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CSA Exam Dumps - ServiceNow Certified System Administrator

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Question # 105

What is a Notification?

A.

A new Knowledge article created by a Business Rule

B.

A tool for alerting users that events that concern them have occurred

C.

A message through Connect related to a Change Request

D.

An email file attachment

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Question # 106

Which of the following is used to categorize, flag, and locate records?

A.

Search

B.

Favorites

C.

Tags

D.

Bookmarks

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Question # 107

Which module would you use to create a new automation of business logic such as approvals, tasks, and notifications?

A.

Process Automation > Flow Designer

B.

Process Automation > Flow Administration

C.

Process Automation > Workflow Editor

D.

Process Automation > Process Flow

E.

Process Automation > Active Flows

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Question # 108

What is specified in an Access Control rule?

A.

Groups, Conditional Expressions and Workflows

B.

Table Schema, CRUD, and User Authentication

C.

Object and Operation being secured; Permissions required to access the object

D.

security_admin

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Question # 109

What kind of data can Import Sets use to populate tables in ServiceNow?

A.

CSS, SOAP, and Excel

B.

XML. CSV, and Excel

C.

SOAP, REST, and XML

D.

XML, SOAP, and CSS

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Question # 110

Access Control rules may provide access security for which of the following database objects?

A.

For a specific role, group, or user

B.

For a specific row, column, or table

C.

For specific groups

D.

For a specific CMDB Configuration item

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Question # 111

ServiceNow contains a resource which provides the following:

A standard and shared set of service related definitions across ServiceNow products and platform that will enable and support true service level reporting.

A CMDB framework across our products and platform that will enable and support multiple configuration strategies.

What resource do these statements describe?

A.

Common Services Data Model (CSDM)

B.

Information Technology Service Management (ITSM)

C.

Configuration Management Database (CMDB)

D.

Information Technology Infrastructure Library (ITIL)

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Question # 112

How is a group defined in ServiceNow?

A.

A group is one record stored in the Group Type [sys_user_group_type] table

B.

A group is one record stored in the Group [sys_user_group] table

C.

A group defines a set of users that share the same location

D.

A group defines a set of users that share the same job title

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