Information-Technology-Management Exam Dumps - WGU Information Technology Management QGC1

Importance of Audience Awareness for IT Leaders:

When presenting to theboard of directors, it is critical to tailor the content to their level oftechnical understandingand focus onstrategic implicationsrather than technical details.

The board typically focuses onbusiness outcomes,risks, andopportunities, not technical minutiae.

Key Considerations:

Highlighthow IT initiatives align with business goalsand deliver value.

Use concise, clear, and non-technical language while ensuring key points are well-supported with data.

Incorrect Options Analysis:

A. Provide all technical details:The board is more interested in business-level insights.

B. Focus on problems:Solutions and strategic outcomes are more relevant to the board.

C. Brevity:While being concise is important, it should not come at the cost of clarity or relevance.

References and Documents of Information Technology Management:

"Effective Communication Strategies for IT Leaders" (Harvard Business Review).

ITIL Leadership and Communication Practices (Axelos).

Understanding Data Models:

Adata modelis a logical data structure that uses visual representations (e.g., diagrams) to illustrate relationships among data elements.

It helps in organizing data and defining how various entities interact within a database system.

Application in the Scenario:

The use of graphics to illustrate data relationships aligns with the concept of a data model.

Examples include entity-relationship diagrams (ERDs) and conceptual models.

Why Other Options Are Incorrect:

Option A (Integration):Integration connects systems or data sources but does not represent data relationships graphically.

Option B (Structured Query Language):SQL is used for querying and managing databases, not visualizing data structures.

Option D (Relational database model):This defines a specific type of database architecture but does not inherently involve graphics.

References:

Data Modeling Concepts – IBM Documentation

Entity-Relationship Modeling Explained – Oracle Whitepaper

Definition of Spoofing:

Spoofing involvesforging the "from" addressin communications (e.g., emails) so that replies or interactions are misdirected.

Attackers use this method to impersonate trusted entities, steal sensitive information, or redirect responses to malicious actors.

Impact of Spoofing:

Misleads recipients into sharing sensitive information.

Often used in phishing and social engineering attacks.

Incorrect Options Analysis:

A. Packet tampering:Involves altering data packets during transmission.

C. Spyware:Refers to software that secretly monitors user activity.

D. Hoaxes:Refers to false warnings or scams, not address forgery.

References and Documents of Information Technology Management:

"Email Security and Spoofing Prevention" (NIST Cybersecurity Framework).

ITIL Security Management Practices (Axelos).