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ISO-9001-Lead-Auditor Exam Dumps - QMS ISO 9001:2015 Lead Auditor Exam

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Question # 4

Which two of the following are included in the objectives of the 'Stage 1 initial certification audit'?

A.

To evaluate the performance of monitoring and reviewing activities.

B.

To evaluate the preparedness of the organisation for a Stage 2 audit.

C.

To evaluate the internal audit and management review processes.

D.

To review the quality manual.

E.

To make a decision on certification to ISO 9001:2015.

F.

To evaluate the operational processes of the organisation.

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Question # 5

Noitol is an organisation specialising in the design and production of e-learning training materials for the insurance market. During an ISO 9001 audit of the development department, the auditor asks the Head of Development about the process used for validation of the final course design. She states that they usually ask customers to validate the product with volunteers. She says that the feedback received often leads to key improvements.

The auditor samples the design records for a recently completed course for the 247 Insurance organisation. Design verification was carried out but there was no validation report. The Head of Development advises that this customer required the product on an urgent basis, so the validation stage was omitted. When asked, the Head estimates that this occurs about 50% of the time. She confirms that they always ask for feedback and often make changes. There is no record of feedback in the design file for the course.

The auditor decides to review the training course design process in more depth.

Select three options that provide a meaningful audit trail for this process.

A.

How are students advised about prior learning requirements?

B.

How is customer feedback integrated into the course?

C.

How is the cost of the course calculated?

D.

What risks and opportunities have been notified to interested parties?

E.

How is design documentation controlled and managed?

F.

How is technical content of courses verified as correct?

G.

How is the tutor trained to deliver the completed course?

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Question # 6

Which two of the following statements related to Stage 1 of an initial certification audit against ISO 9001:2015 are true?

A.

During the Stage 1 audit, the audit team:

B.

Verifies the degrees of customer satisfaction

C.

Evaluates the conditions of all sites

D.

Reviews the client's management system documented information

E.

Evaluates the results of the last management review

F.

Verifies the compliance with legal requirements

G.

Reviews the processes with high level of risk

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Question # 7

According to ISO 19011, what two activities take place during the conduct of a audit follow-up?

A.

Verify the effectiveness of the implemented corrective actions

B.

Verify corrections taken to fix the reported non-conformities

C.

Verify legal compliance

D.

Plan the next audit

E.

Determine feasibility of the audit

F.

Assign roles and responsibilities of observers

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Question # 8

You are carrying out an audit at a single-site organisation seeking certification to ISO 9001 for the first time. The organisation offers warehousing and export services to customers. Customers are invoiced for the time stock items are stored in the warehouse. Transport to and from the warehouse is controlled by the organisation and approved subcontract transport services are used. The organization does not have its own transport vehicles. Stock items are not purchased by the organisation.

You have gathered audit evidence as outlined in the table. Match the ISO 9001 Clause 8 extract to the audit evidence.

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