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ISO-9001-Lead-Auditor Exam Dumps - QMS ISO 9001:2015 Lead Auditor Exam

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Question # 4

An audit team leader arrives at a printing organisation to carry out a Stage 2 audit for a certification body. At a meeting with the Quality Manager, she is told that they have won their biggest contract from a computer manufacturer to print and compile computer documentation packages. They have leased the unit next door for space reasons but have never worked in this sector before. The Quality Manager wants the ISO 9001 certificate to cover the new contract.

During the audit, a team member finds that a number of print jobs have been rejected by several clients over a number of months due to spelling errors in the print run. The Print Manager blames the new employees they had to take on because of a big contract. The auditor raises a nonconformance against clause 10.2.1.b of ISO 9001.

Which one of the evidence statements would support this finding?

A.

There was no record that the organisation evaluated the effectiveness of the training given to new employees.

B.

There was no evidence that a check of spelling took place before the release of printing to the client.

C.

The actions taken to deal with customer complaints did not prevent recurrence of the problem.

D.

The organisation did not provide the correct resources to prevent nonconformity.

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Question # 5

How can an organization ensure the objectivity and impartiality of the internal audit function?

A.

By having a representative of top management involved during the internal audit process

B.

By assigning internal auditors that do not have operational roles related to the QMS

C.

By always outsourcing the internal audit function to a third party

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Question # 6

Select one of the options that best describes the purpose of conducting a document review:

A.

To establish nonconformity in the documented system with audit criteria and to gather information to compile the audit report.

B.

To confirm the conformity of the system, where documented, with audit criteria and to gather information to support the audit findings.

C.

To reveal whether the documented system is nonconforming with audit criteria and to gather evidence to support the audit report.

D.

To decide about the conformity of the documented system with audit standards and to gather findings to support the audit process.

E.

To detect any nonconformity of the system, if documented, with audit criteria and to identify information to support the audit plan.

F.

To determine the conformity of the system, as far as documented, with audit criteria and to gather information to support the audit activities.

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Question # 7

Which of the following is a responsibility of a guide in an audit?

A.

Maintaining logistics

B.

Filling any potential gaps in the auditor's knowledge

C.

Witnessing the audit process on behalf of the certification body

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Question # 8

In the context of a third-party audit, match the event with the responsibility for conducting it.

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