SK0-005 Exam Dumps - CompTIA Server+ Certification Exam

The server administrator needs to adhere to the Service Level Agreement (SLA) when responding to tickets within a certain amount of time. An SLA is a contract between a service provider and a customer that defines the quality, availability, and responsibilities of the service. An SLA may specify the response time for tickets, as well as other metrics such as uptime, performance, security, and backup frequency. Reference: https://www.ibm.com/cloud/learn/service-level-agreements

The method that would help the administrator accomplish the task of creating new VMs in the shortest amount of time and meet the system requirements is template. A template is a preconfigured virtual machine image that contains an operating system, applications, settings, and other components. A template can be used to create multiple identical or customized VMs quickly and easily, without having to install and configure each VM from scratch. A template can save time and ensure consistency across VMs.

The company should also implement MFA on all the servers with encrypted data as a data loss prevention method. MFA stands for multi-factor authentication, which is a method of verifying a user’s identity by requiring two or more pieces of evidence, such as something they know (e.g., a password), something they have (e.g., a token), or something they are (e.g., a fingerprint). MFA adds an extra layer of security to prevent unauthorized access to sensitive data, even if the user’s password is compromised or stolen. Encrypting the hard drives on the servers protects the data from being read or copied if the drives are physically removed or stolen, but it does not prevent unauthorized access to the data if the user’s credentials are valid.

The reason why the Linux server is not communicating on a network is that it is configured to use DHCP on a network that does not have a DHCP server. DHCP (Dynamic Host Configuration Protocol) is a protocol that allows a client device to obtain an IP address and other network configuration parameters from a DHCP server automatically. However, if there is no DHCP server on the network, the client device will not be able to obtain a valid IP address and will assign itself a link-local address instead. A link-local address is an IP address that is only valid within a local network segment and cannot be used for communication outside of it. A link-local address has a prefix of 169.254/16 in IPv4 or fe80::/10 in IPv6. In this case, the Linux server has assigned itself a link-local address of 127.0.0.1, which is also known as the loopback address. The loopback address is used for testing and troubleshooting purposes and refers to the device itself. It cannot be used for communication with other devices on the network.

The technician should install the heaviest server at the bottom of the rack to load the rack properly. Installing the heaviest server at the bottom of the rack helps to balance the weight distribution and prevent the rack from tipping over or collapsing. Installing the heaviest server at the bottom of the rack also makes it easier to access and service the server without lifting or moving it. Installing the heaviest server at any other position in the rack could create instability and safety hazards.

If the server is not reachable by name but can be accessed by IP address, it means that there is a problem with name resolution. The hosts file and the DNS server are both responsible for mapping hostnames to IP addresses. Therefore, the server administrator should check these two files for any errors or inconsistencies that might prevent the server from being resolved by name. References: https://www.howtogeek.com/662249/how-to-edit-the-hosts-file-on-linux/ https://www.howtogeek.com/164981/how-to-use-nslookup-to-check-domain-name-information-in-microsoft-windows/

The best way to protect an organization against social engineering is to provide recurring training and support. Social engineering is a type of attack that exploits human psychology and behavior to manipulate people into divulging confidential information or performing malicious actions. Social engineering can take various forms, such as phishing emails, phone calls, impersonation, baiting, or quid pro quo. The best defense against social engineering is to educate and empower the employees to recognize and avoid common social engineering techniques and report any suspicious activities or incidents. Recurring training and support can help raise awareness and reinforce best practices among the employees.

The administrator should use the command chmod 754 /home/Ann to resolve the issue without granting unnecessary permissions. The chmod command is used to change the permissions of files and directories on a Linux server. The permissions are represented by three numbers, each ranging from 0 to 7, that correspond to the read ®, write (w), and execute (x) permissions for the owner, group, and others respectively. The numbers are calculated by adding up the values of each permission: r = 4, w = 2, x = 1. For example, 7 means rwx (4 + 2 + 1), 6 means rw- (4 + 2), 5 means r-x (4 + 1), etc. In this case, Ann’s home directory has the permissions dr-xr-xr–, which means that only the owner (d) can read ® and execute (x) the directory, and the group and others can only read ® and execute (x) but not write (w) to it. This prevents Ann from saving files to her home directory. To fix this issue, the administrator should grant write permission to the owner by using chmod 754 /home/Ann, which means that the owner can read ®, write (w), and execute (x) the directory, the group can read ® and execute (x) but not write (w) to it, and others can only read ® but not write (w) or execute (x) it. This way, Ann can save files to her home directory without giving unnecessary permissions to others.