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SPHR Exam Dumps - Senior Professional in Human Resources

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Question # 9

To analyze the financial impact of HR's business contribution, the best indicator of success is a:

A.

delivery on key performance indicators (KPIs)

B.

balanced scorecard

C.

cost-benefit analysis

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Question # 10

If an employer determines that English competency is a business need, at what point can the requirement be added to job descriptions?

A.

Six months after notifying employees of the change

B.

Immediately for new hires

C.

On determination of the employees who do not meet the requirement

D.

After an English-as-a-second-language (ESL) course is offered to existing employees

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Question # 11

When first attempting to change an organization’s culture, it is most important to focus on:

A.

The external competitive environment

B.

The steps needed to initiate the change

C.

The reasons why the change is warranted

D.

Metrics to measure the success of the change

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Question # 12

Employee stock ownership plans (ESOPs) are most likely to encourage employees to:

A.

invest more of their personal earnings

B.

refer others to the organization

C.

accept less personal financial risk

D.

engage in organizational performance

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Question # 13

Which of the following fluctuations will result in a lower gross margin? (Select TWO options)

A.

Increased gross profit

B.

Increased cost of goods sold

C.

Decreased operating expenses

D.

Decreased revenue

E.

Decreased liabilities

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Question # 14

An organization allows employees to access the Internet on their workstations for limited personal use. An employee is suspected of excessive Internet use during work hours, including reading personal email. The best course of action for the employer is to:

A.

Monitor the employee's personal email

B.

Review the employee's Internet history

C.

Restrict Internet access

D.

Terminate the employee

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Question # 15

An organizational policy designed to limit employee access to certain websites helps to:

A.

Safeguard the interests of the organization

B.

Enhance existing social responsibility programs

C.

Manage the bandwidth of existing communications

D.

Address concerns about protecting employee information

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Question # 16

In a stable industry environment, decentralizing an organization's risk management activities provides a benefit by:

A.

Decreasing redundancies

B.

Developing ownership with less bureaucracy

C.

Leveraging personnel effectively

D.

Achieving process efficiency with greater control

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