TK0-201 Exam Dumps - CTT+ Exam (Certified Technical)

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Question # 81

Which of the following should a trainer do when excessive noise from the company break room is disturbing the students during an onsite training session?

Post signs in the break room asking for quiet.

Talk louder so that the students can hear more easily.

Report to the company and have the break room closed.

Work with the noise since the training is onsite.

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Question # 82

The MOST effective way to encourage a learner is to:

use non-verbal communication.

provide a course overview.

ask direct questions.

provide positive feedback.

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Question # 83

After several discussions, a client is insisting that a training course be cut from two days to just one. Which of the following is the BEST way to proceed?

Adjust the material as necessary

Delay the course until other arrangements can be made

Cancel the course

Make no adjustments to the material

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Question # 84

During a course an instructor notices that the course content seems to leave out important but not critical information regarding the subject matter. Which of the following statements describes the NEXT action the instructorshould take that would be most beneficial to the current students?

Suggest supplemental training resources at the end of class.

Inform the learners of the important information and that it will be added to the course material in the future.

Purchase additional training resources and incorporate them into the class.

Contact the course designer and recommend adding the additional material.

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Question # 85

During an exercise an instructor notices a learner that is avoiding eye contact and not working. Which of the following actions should the instructor take?

Directly ask the learner during the exercise if there is a problem.

Discreetly go over to the learner and ask if help is needed.

Call on the learner to answer a question.

Ask an advanced learner to assist this learner.

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Question # 86

When a student in a lab is kept from participating due to a technical problem the instructor should FIRST:

Ignore the problem and work with the student during a break so the class is not disturbed.

Concentrate on getting the student's technical problem solved so they can learn with the rest of the class.

Try to quickly analyze the problem to resolve the issue.

Have another learner help the student while the instructor continues teaching.

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