TK0-201 Exam Dumps - CTT+ Exam (Certified Technical)

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Question # 57

During a training course, the instructor notices that there are errors on some of the materials issued to learners. Which of the following should the instructor do NEXT?

Blame the quality control department.

Delay the class to inform the training center manager of the errors.

Disregard the errors and continue with the course.

Make corrections to the material as the course progresses.

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Question # 58

During a training session, a learner asks an instructor an irrelevant question regarding politics. Which of the following BEST indicates how the instructor should respond?

Ask another learner to answer the question

Conduct a group discussion

Answer the learnerâ€™s question

Explain politics is not applicable to the discussion

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Question # 59

During lecture, several learners can relate to topics discussed because they have had similar types of experiences. Excited, the learners are trying to interrupt class to share their experiences. Which of the following is the BEST course of action by the trainer?

Using a timer, give the learners equal amounts of time.

Use the time allotted in planning for learner contributions.

Overlook the comments during class to maintain time and pace.

Place the class on break to talk with the learners privately.

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Question # 60

The MOST effective way for a trainer to build rapport with a training audience is to:

meet the participants after work at their favorite restaurant.

weave into the discussion something personal about each participant.

dress in very casual attire so the class feels comfortable with the trainer.

spend break time swapping jokes with the participants.

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Question # 61

Fifteen minutes before class is to start, a trainer realizes there is no overhead projector or screen to deliver the presentation. Which of the following solutions will minimize impact to the learning experience while minimizing class delay and cost?

Make paper copies of the presentation to distribute to the class.

Rent a projector and screen to deliver the presentation.

Refuse to deliver the training course because the environment does not meet the requirements.

Explain that a great presentation was prepared but a lecture approach will be used.

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Question # 62

While the trainer is performing administrative functions at a desk, a student approaches the trainer and asks a question. Which of the following employs active listening?

Stop working and focus on the student asking the question.

Continue working while listening to the student.

Focus on the student behind the one asking the question.

Stare at the student while listening to the question.

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Question # 63

A student informs an instructor about the lack of knowledge the student has on the subject matter. Which of the following would be the BEST questioning technique to find the root of the issue?

Probing

Higher-order

Closed-ended

Hypothetical

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Question # 64

Which of the following is the GREATEST drawback in implementing streaming videos to enhance learning and engage the audience?

Internet speed

Volume control

Sound quality

Video quality

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