TK0-201 Exam Dumps - CTT+ Exam (Certified Technical)

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Question # 17

The MOST effective way for an instructor to demonstrate active listening is to:

Repeat the learner's question verbatim.

Display open body language to indicate interest.

StatE."So what I hear you asking is. . . "

Establish eye contact with the learner.

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Question # 18

Several learners are already familiar with the course topics, while other learners are having difficulty with the course topics. Which of the following is the BEST action for the instructor to take?

Teach the course to the learners that are having difficulty and have the experienced learners do independent labs.

Use diagrams that further clarity the material.

Encourage the learners who have experience with the course to share and discuss it with the class.

Teach expanded objectives so the experienced learners get the most out of the course.

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Question # 19

An instructor has become ill and cannot continue a course. A new instructor is brought in, but has received no knowledge transfer from the previous instructor. Which of the following is the BEST option to assess the learner's knowledge level quickly?

Proceed with the course at a beginner level

Ask the learners during introductions

Assume all learners' knowledge is equal

Administer a written pre-test

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Question # 20

A trainer has included a long, high-resolution video to clarify a topic. The video did not work well at several locations due to bandwidth issues. Which of the following is the BEST alternative?

Continue using the video because it works at other locations

Use a few photos discussing what was covered by the video

Provide a link to download the video before viewing

Include the topic in the outline but skip over it in class

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Question # 21

In a learner-centered environment, an instructor's role should be to present information and guidance which allows learners to:

Decide what skills they will achieve

Develop their concepts around the objective

Decide the objectives

Determine how they learn

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Question # 22

After completing a block of instruction, the instructor notices students nodding and posing hypothetical questions with answers. This MOST likely indicates which of the following?

The students need to hear the entire lesson again

The students understand the material

The students are confused on the material

The students need a review on the instruction block

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Question # 23

Right after a break in a classroom setting, a learner asks for a broader explanation of the last topic discussed. After a more detailed explanation, the learner states, "I'm still not seeing that." Which of the following should the instructor do to bring clarity to the topic?

Use a whiteboard or flip chart to draw a graphic that illustrates the concept.

Redirect the question to the class using active listening.

Ask the learner to remain after class to discuss the concept further.

Ask the learner. "Which aspect can I help explain further?"

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Question # 24

An instructor is approached by a learner that expresses fear that they will not properly understand the material and may lose their job. This fear is preventing the learner from participating in the course. Which of the following is the MOST reasonable course of action for the instructor to take?

Tell the learner that their fears are unfounded and to relax.

Inform the learner they will receive from the course what they put into it.

Remind the learner that the course is designed for their level and they should do fine.

Offer to speak to the learner's supervisor.

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