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220-1101 Exam Dumps - CompTIA A+ Certification Exam: Core 1

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Question # 17

An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly?

A.

Require the technicians to spend more time testing theories to determine the root causes of issues.

B.

Require the technicians to verify full system functionality when resolving issues.

C.

Require the technicians to gather more information when speaking with users about issues.

D.

Require the technicians to document the findings, action, and outcomes of issues.

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Question # 18

A technician needs to configure a printer for network communications Which of the following must the technician configure? (Select THREE).

A.

PCL

B.

Dots per Inch

C.

Gateway

D.

Subnet mask

E.

MAC address

F.

IMEI

G.

IP address

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Question # 19

Which of the following types of connectors does an IDE hard drive use for power?

A.

F type

B.

SC

C.

Molex

D.

Lightning

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Question # 20

A user reports a tablet restarts on its own every five to ten minutes. In addition, the tablet has intermittent issues with charging. The technician gives the user a new power adapter and charging cable, and the technician also tries resetting the OS. but the issue persists. Which of the following is the MOST likely cause of the issue?

A.

Water damage

B.

Incorrect OS version

C.

Faulty battery

D.

Damaged charging port

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Question # 21

Atechnician is replacing all RJ45 cables in a customer environment. Which of the following are the BEST tools to execute the task? (Select TWO).

A.

Optical fiber tester

B.

Scissors

C.

Cable tester

D.

Crimper

E.

Coaxial cable

F.

Screwdriver

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Question # 22

Which of the following cables should be used to terminate ST connectors on each end?

A.

Optical fiber

B.

Coaxial

C.

Shielded twisted pair

D.

HDMI

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Question # 23

Which of the following describes the BEST use case for a client-side hypervisor?

A.

By For a software developer who is required to test an application in many environments

B.

When the data center environment is out of resources for a new server

C.

As a cost-saving measure to allow multiple users on one computer

D.

To provide a backup to cloud-based solutions during internet failures

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Question # 24

A technician is troubleshooting a laptop that is unable to browse the internet when connected to the company’s wireless network. The technician has verified network connectivity is functional when using an Ethernet cable. Which of the following should the technician use to check if the laptop's wireless NIC is functional?

A.

Hotspot

B.

Near-field communication

C.

Ethernet tap

D.

Spectrum analyzer

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