CBAP Exam Dumps - Certified Business Analysis Professional

According to the BABOK® Guide, eliciting requirements is not a compartmentalized activity that can be completed in a single phase of the project. Rather, it is an ongoing process that occurs throughout the project life cycle, as new information is discovered, new stakeholders are identified, and changes are requested. Therefore, the duration of the requirements elicitation process is not determined by the schedule, the size, or the stakeholder involvement of the project, but by the evolving nature of the requirements themselves. References: BABOK® Guide v3, section 4.1, page 50; CBAP® Handbook, page 6.

A regulator is a stakeholder who may be responsible to dictate that a specific process or technique be followed during the requirements elicitation activities. A regulator is an external stakeholder who has the authority to enforce laws, rules, standards, or policies that affect the project or the solution. A regulator may impose certain requirements or constraints on the project or the solution, such as compliance, security, privacy, or quality. A regulator may also require the use of specific methods, tools, or documentation for eliciting, analyzing, or validating the requirements. The other options are not necessarily responsible for dictating the process or technique for requirements elicitation, although they may have some influence or preference. A project manager is a stakeholder who is responsible for planning, executing, monitoring, and controlling the project activities and resources. A project manager may collaborate with the business analyst to select the appropriate process or technique for requirements elicitation, but does not have the authority to dictate it. A functional management is a stakeholder who is responsible for the day-to-day operations of a specific function or department within the organization, such as finance, marketing, or human resources. A functional management may provide input or feedback on the requirements elicitation process or technique, but does not have the authority to dictate it. A project sponsor is a stakeholder who is responsible for initiating, funding, and supporting the project or the solution. A project sponsor may approve or endorse the requirements elicitation process or technique, but does not have the authority to dictate it. References:

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 4: Elicitation and Collaboration, page 175-176.

Engaging Stakeholders in Elicitation and Collaboration, paragraph 4

Top 10 Most Common Requirements Elicitation Techniques, paragraph 2

A Review of Fundamental Tasks in Requirements Elicitation, paragraph 1

Benchmarking is a business analysis approach that involves comparing one’s own performance, processes, or products with those of other organizations, especially the best performers or industry leaders, to identify gaps and opportunities for improvement. Benchmarking can help business analysts understand the competitive landscape, identify best practices, set realistic goals, and measure progress. In this question, Sally and her business analysis team are using benchmarking to determine what the competition is offering and how they can increase their revenue by remaining competitive. References:

CBAP® Handbook, page 15, section 4.1.2.3

BABOK® Guide, page 32, section 3.2.3

CBAP / CCBA Certified Business Analysis Study Guide, page 96, section 3.2.3

What is a Competitive Analysis — and How Do You Conduct One?

 A business case is a document that provides justification for undertaking a project, programme or portfolio. It evaluates the benefit, cost and risk of alternative options and provides a rationale for the preferred solution. The purpose of the business case is to communicate the value of the solution to the organization and help the decision-makers decide whether to approve the project or not. The business case should include the following elements:

Executive summary: A brief overview of the problem, opportunity, solution, benefits, costs, risks and recommendations.

Introduction: A description of the background, context, scope and objectives of the project.

Analysis: A detailed analysis of the current state, future state, gap, options, criteria, assumptions and constraints.

Evaluation: A comparison of the options based on the criteria, such as financial, strategic, operational, technical, social and environmental factors.

Recommendation: A clear statement of the preferred option and the reasons for choosing it over the others.

Implementation: A description of the implementation plan, including the schedule, resources, roles, responsibilities, governance, change management and risk management.

Appendices: Any supporting information, such as data, calculations, charts, diagrams, references, etc.

References:

Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 3: Business Analysis Planning and Monitoring, Section 3.4: Plan Business Analysis Approach, Task 3.4.3: Define Business Analysis Process, Technique 3.4.3.1: Decision Analysis, p. 66-67.

What is business case? | APM

How to Write a Business Case: Template & Examples | Adobe Workfront

The type of analysis that the BA has just conducted is impact analysis. Impact analysis is a technique that evaluates the potential effects of implementing a particular change in the existing business operations, in this case, changing the premiums and associated discounts offered to customers. Impact analysis helps to:

Assess the feasibility and viability of the proposed change

Identify the benefits and costs of the change for the organization and the stakeholders

Estimate the time and resources required to implement the change

Analyze the risks and issues associated with the change

Communicate and justify the change to the decision-makers and the affected parties

References:

[BABOK Guide v3], Section 6.2: Define Future State, p. 164-165

CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 3: Strategy Analysis, p. 97-98

Certified Business Analysis Professional™ (CBAP®) Specialization, Course 3: Business Analysis: Strategy Analysis, Week 2: Define Future State, Video: Impact Analysis

Impact Analysis - How to Conduct an Impact Analysis in 5 Steps, Blog Post, June 2023

 A business case is a document that provides the justification for initiating a change initiative, such as a project or a program. It describes the business need, the expected benefits, the costs, the risks, and the alternatives of the proposed solution. A business case is usually the first deliverable that a team of BAs produces to present to management for approval. It helps to secure the support and resources needed for the change initiative, and to align it with the strategic objectives of the organization. The other options are not the first steps that the team should do, as they are more relevant for later stages of the business analysis process, such as planning, analysis, and design. References: CBAP Handbook, CBAP Study Guide, BABOK Guide

 This requirement implies that the new web-based system will provide faster and easier access to the company’s financial information, which is an improvement over the current client-based system.

A complete requirement is one that provides all the information necessary for the reader to understand it without ambiguity or confusion. This requirement is incomplete because it does not specify what constitutes an incident-related event, who are the appropriate stakeholders, what is the expected timeliness and reliability of the notification, and how the notification should be delivered. These details are essential for designing and testing the solution that meets the requirement. References: CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 3, page 87; CBAP / CCBA Certified Business Analysis Study Guide, Chapter 3, page 86.