CBAP Exam Dumps - Certified Business Analysis Professional

The BA should set up additional activities to collaboratively resolve the variations in the elicitation results, as this will help to ensure that the information is accurate, consistent, and complete. The BA can use techniques such as reviews, workshops, or focus groups to confirm the elicitation results with the stakeholders, identify and address any gaps, conflicts, or ambiguities, and reach a consensus on the requirements12. The other options are not effective ways to resolve the variations. Identifying a few key stakeholders to resolve the conflicts may exclude other relevant stakeholders and create bias or resentment. Removing requirements that cause differences may result in losing important information or value. Weighting the results from the observation because it is more reliable may ignore other sources of information or perspectives.

 Prototyping is a technique that is used to test customer acceptance of the solution and to measure marketplace demand. Prototyping involves creating a simplified or partial version of the solution that can be used to demonstrate, evaluate, and validate the features and functions of the solution with the stakeholders. Prototyping can help to elicit feedback, identify gaps, reduce risks, and increase customer satisfaction. Prototyping can also help to estimate the potential market size, demand, and profitability of the solution. References:

• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, page 279
• BABOK Guide v3, page 386
• Keeping Up With Consumer Demand: No Room For Error For Global Supply Chains, under Digitization determines supply-demand triumph — or disaster.

Visual learners are the type of learners who learn best through the presentation of models. Models are graphical representations of concepts, processes, systems, or data that help to illustrate and communicate information. Visual learners prefer to see the information rather than hear it or read it. They benefit from the use of colors, shapes, symbols, and spatial arrangements to organize and highlight the information. Models can help visual learners to understand the relationships, patterns, and trends of the information, as well as to compare and contrast different aspects of the information. Some examples of models that can be used in a presentation are diagrams, charts, graphs, maps, tables, and infographics. The other options are not the type of learners who learn best through the presentation of models, although they may also benefit from them. Auditory learners are the type of learners who learn best through listening to the information. They prefer to hear the information rather than see it or read it. They benefit from the use of voice, tone, pitch, and volume to convey and emphasize the information. Auditory learners can also learn from verbal explanations, discussions, debates, and questions. Kinesthetic learners are the type of learners who learn best through doing or experiencing the information. They prefer to interact with the information rather than see it or hear it. They benefit from the use of movement, touch, and physical activities to engage and stimulate the information. Kinesthetic learners can also learn from demonstrations, simulations, experiments, and role-plays. Communication model learners are not a type of learners, but rather a term used to describe a framework that explains how communication works. A communication model consists of elements such as sender, receiver, message, channel, feedback, and noise. A communication model can help the business analyst to understand the factors that affect the effectiveness and efficiency of communication, as well as to identify and overcome the barriers and challenges of communication. References:

• The four different types of learners, and what they mean for your presentations (infographic), paragraph 2
• Presentations for Each Type of Learner – Microsoft 365, paragraph 3
• 8 Types of Learning Styles | The Definitive Guide - Bay Atlantic University, paragraph 1
• Learning styles (power point) | PPT - SlideShare, slide 4

A horizontal prototype is a type of prototype that focuses on the user interface and the look and feel of the system, without much attention to the functionality or the back-end processes. It is useful for demonstrating the appearance and navigation of the system to the customer and getting feedback on the design. A horizontal prototype is also called a mock-up prototype or a storyboard prototype.

References:

• Certified Business Analysis Professional Handbook, page 19
• Certified Business Analysis Professional Specialization, Course 4, Week 3, Lesson 3.1
• CBAP / CCBA Certified Business Analysis Study Guide, page 261

The stakeholders and the BA need to measure benefits, penalties, and costs to determine if the solution is providing expected value and ensure the accuracy of the measurements. Benefits are the positive outcomes or value that the solution delivers to the stakeholders or the organization. Penalties are the negative consequences or costs that the solution may incur if it fails to meet the requirements or expectations. Costs are the resources or expenses that are required to implement, operate, and maintain the solution. By measuring benefits, penalties, and costs, the stakeholders and the BA can assess the return on investment (ROI), the net present value (NPV), and the break-even point (BEP) of the solution, and compare them with the expected or planned values. This can help to evaluate the effectiveness, efficiency, and feasibility of the solution, and to identify any gaps, issues, or opportunities for improvement. Strategy, solution, and scope are not the best options to measure, because they are either too general, too abstract, or not directly related to the value of the solution. References:

• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 8: Solution Evaluation, page 337
• Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 8: Solution Evaluation, section 8.2: Analyze Performance Measures, page 153
• Business Analysis Professional Resources, IIBA Resource Collection, Business Analysis Body of Knowledge (BABOK) Guide
• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Skillsoft Book, Chapter 8: Solution Evaluation, page 337