CCBA Exam Dumps - Certification of Capability in Business Analysis (CCBA)

 The BA must create merged viewpoints of the requirements to address the concerns of the CEO. This is because a merged viewpoint is a way of combining the perspectives of different stakeholders into a coherent and consistent set of requirements. A merged viewpoint can help to resolve conflicts, identify gaps, and ensure alignment among the stakeholders. Creating merged viewpoints can also help to integrate and service the two client bases in the newly formed company after a merger. The other options are not sufficient or relevant to address the CEO’s concerns. References:

• BABOK Guide, section 4.3.2: Validate Requirements
• CCBA Practice Test, question 100

 The correct answer is D. The BA will be ensuring that the performance measures align with other measures within the broader context of the solution. This means that the performance measures are consistent with the business goals, objectives, and strategies of the organization and the stakeholders. The performance measures should also be aligned with the expected benefits and outcomes of the solution. This will help to evaluate the effectiveness and efficiency of the solution and its impact on the business value.

The other options are incorrect because:

• Option A is incorrect because performance measures can be both qualitative and quantitative, depending on the nature and scope of the solution and the stakeholder needs. Qualitative measures are based on subjective judgments, opinions, or perceptions, while quantitative measures are based on numerical data, statistics, or calculations.
• Option B is incorrect because aligning performance measures to industry benchmarks is not a validation technique, but a comparison technique. Industry benchmarks are standards or best practices that can be used to compare or evaluate the performance of a solution against similar solutions in the same domain or sector. However, industry benchmarks may not reflect the specific needs and expectations of the stakeholders or the organization.
• Option C is incorrect because writing performance measures in the correct format, using the agreed standards and terminology, is not a validation technique, but a documentation technique. The format and language of performance measures should be clear, concise, and consistent, but they do not guarantee that the performance measures are relevant, feasible, or reliable.

References:

• BABOK Guide v3, section 7.6: Validate Requirements
• CCBA Practice Test, question 9

The BA missed the element of understanding stakeholder roles, which is part of the task of identifying stakeholders in the business analysis planning and monitoring knowledge area. The BA should have identified the roles and responsibilities of the stakeholders, including who has the authority to approve the requirements, before eliciting, specifying, and modelling them. This would have avoided the delay and confusion caused by the wrong sign-off authority. The other options are not relevant to the question, as they are related to different tasks or knowledge areas. References: [A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide)], Chapter 3: Business Analysis Planning and Monitoring, Section 3.1: Plan Stakeholder Engagement, Task 3.1.1: Identify Stakeholders, Page 36. [Business Analysis for Practitioners: A Practice Guide], Chapter 2: Needs Assessment, Section 2.2: Identify Stakeholders, Page 23.

 The BA should improve the stakeholder’s ability to understand the requirements by following the IEEE/ISO 29148 requirements standards. This is because IEEE/ISO 29148 is an international standard that provides guidelines for developing good quality requirements. The standard covers aspects such as requirements processes, elicitation, analysis, documentation, validation, and management. Following the standard can help to ensure that the requirements are clear, complete, consistent, traceable, verifiable, and modifiable. The other options are not as effective or comprehensive as following the standard. References:

• IEEE/ISO 29148: Systems and software engineering — Life cycle processes — Requirements engineering
• CCBA Practice Test, question 101

Business needs are the problems or opportunities that an organization faces, and the reasons for pursuing a change or a solution. Business needs are the input to the current state analysis, which is the process of understanding the existing situation of the organization, its capabilities, processes, stakeholders, and environment. The current state analysis helps to identify the gaps, issues, and root causes that prevent the organization from achieving its desired outcomes. The current state analysis also provides a baseline for measuring the value and impact of the future state.

The element of risk assessment that the BA needs to consider is risk tolerance. Risk tolerance is the degree of uncertainty that an organization or a stakeholder is willing to accept in relation to the achievement of its objectives or goals1. Risk tolerance can vary depending on the type, impact, and likelihood of the risk, as well as the stakeholder’s attitude, perception, and preference. The BA should consider the risk tolerance of the organization and the stakeholders when quantifying the probability that the solution will meet their needs and assessing the relevant risks. References: 1: BABOK Guide v3, Section 3.2

The requirement classification schema that this requirement belongs to is nonfunctional requirements. Nonfunctional requirements are statements of conditions or restrictions on a solution or its components that affect its quality, performance, usability, reliability, security, etc. Nonfunctional requirements specify how well a solution should perform or behave.

The other options are incorrect because:

• Option B is incorrect because stakeholder requirements are not a requirement classification schema, but a requirement type. Stakeholder requirements are statements of needs, expectations, preferences, or problems of stakeholders or an organization.
• Option C is incorrect because transitional requirements are not a requirement classification schema, but a requirement type. Transitional requirements are statements of capabilities or conditions that enable a solution to transition from its current state to its desired future state.
• Option D is incorrect because functional requirements are not a requirement classification schema, but a requirement type. Functional requirements are statements of features, functions, or behaviors of a solution or its components that enable it to provide value to stakeholders.

References:

• BABOK Guide v3, section 6.1: Specify and Model Requirements
• CCBA Exam Questions, question 35

The BA should confirm elicitation results by researching the actual concurrent users on the existing system and review findings with stakeholders after finding that the number of concurrent users is a large portion of the target user group, which seems high. This means that the BA should verify and validate the non-functional information for the system’s replacement by comparing it with the factual data from the current system and discussing it with the stakeholders who provided it. Confirming elicitation results can help to ensure the accuracy, completeness, clarity, and consistency of the information.

The other options are incorrect because:

• Option A is incorrect because observing a user performing the task to determine the length of time to complete the task is not an action that the BA takes after finding that the number of concurrent users is a large portion of the target user group, which seems high, but an action that the BA takes to elicit information from stakeholders by watching them perform their tasks or roles. Observing a user performing the task can help to understand how they interact with the system or solution.
• Option B is incorrect because documenting the elicitation results in the solution requirements specification then seeking verification and validation in a requirements review is not an action that the BA takes after finding that the number of concurrent users is a large portion of the target user group, which seems high, but an action that the BA takes to record and communicate the elicitation results to stakeholders and ensure that they meet their needs and expectations. Documenting the elicitation results in the solution requirements specification can help to define and document the features, functions, and characteristics of the system or solution.
• Option C is incorrect because conducting additional stakeholder analysis to determine whether any additional user groups were overlooked is not an action that the BA takes after finding that the number of concurrent users is a large portion of the target user group, which seems high, but an action that the BA takes to identify and evaluate the characteristics, needs, expectations, and influences of stakeholders. Conducting additional stakeholder analysis can help to discover and engage new or missed stakeholders.

References:

• BABOK Guide v3, section 4.2: Elicitation
• CCBA Exam Questions, question 30