CCBA Exam Dumps - Certification of Capability in Business Analysis (CCBA)

Business analysis planning and monitoring includes tasks that organize and coordinate the efforts of business analysis professionals and stakeholders. These tasks produce outputs that are used as guidance for the other tasks1. Some of the activities involved in this knowledge area are:

Planning how requirements will be approached, traced, and prioritized. This involves defining the requirements life cycle, the level of detail and quality of the requirements, the traceability approach, and the prioritization methods2.

Identifying stakeholders. This involves determining who are the key individuals or groups that have an interest or influence on the solution or the business need, and analyzing their needs, expectations, and level of involvement2.

Defining and determining business analysis processes. This involves selecting the appropriate business analysis approach (such as predictive, adaptive, or hybrid), defining the deliverables and activities, and estimating the effort and resources needed for the business analysis work2.

Job shadowing, on the other hand, is not a business analysis planning and monitoring activity, but an elicitation technique. It involves observing a stakeholder performing their work tasks to gain a better understanding of their needs and challenges2. References:

2: CBAP/CCBA Certified Business Analysis Study Guide, 2nd Edition, by Susan Weese and Terri Wagner, Wiley, 2011.

1: A) Business Analysis Planning and Monitoring | The International Institute of Business Analysisâ„¢.

Creating an agenda is a useful activity to ensure a productive and focused workshop, as it helps to define the purpose, scope, objectives, participants, roles, and expected outcomes of the workshop. It also helps to manage time and expectations, and to avoid distractions and conflicts. Documenting feedback, facilitating the workshop, and reserving a location are also important activities, but they are not done in advance of the workshop. References: BABOK Guide v3, page 54; CCBA Mock Test, question 18

The business need is the reason why a project or initiative is undertaken by an organization. It describes the problem or opportunity that the organization faces and how it aligns with the organizational goals and objectives. The definition of the business need is the most critical step in the business analysis effort because it sets the direction and scope for the rest of the activities. It helps to identify the potential solutions, the stakeholders who are affected by or involved in the change, and the best approach to conduct the business analysis work. A clear and agreed-upon definition of the business need is essential for ensuring the alignment of the project outcomes with the organizational strategy and stakeholder expectations. References: Business Analysis Certification Competencies, CCBA® | IIBA®, [BABOK® Guide v3]

 In a situation where a solution development team is expressing difficulty in implementing certain requirements, it is important for the business analyst to investigate the reasons behind the team’s concerns. The BA should evaluate whether the complexity is genuinely overstated or if there are legitimate challenges. The BA should also consider the team’s past experiences with similar projects and determine if there are any lessons learned that can be applied. Effective communication and collaboration between the BA and the development team are crucial to address these concerns and find a feasible solution.

References: While I cannot reference specific documents, the principles mentioned are in line with the general practices of business analysis as outlined in the Business Analysis Body of Knowledge (BABOK) and other business analysis resources.

Process modeling is a technique that is used to define and document the business analysis approach. Process modeling involves creating a graphical representation of the business analysis activities, tasks, inputs, outputs, roles, and responsibilities. It helps to communicate and visualize the business analysis approach to the stakeholders, and to identify and manage the dependencies, risks, and issues. Process modeling can be done using various tools and notations, such as flowcharts, swimlane diagrams, BPMN, UML, etc12

Option A is incorrect because structured walkthrough is a technique that is used to validate and verify the business analysis approach, not to define and document it. Structured walkthrough involves presenting and reviewing the business analysis approach with the stakeholders, and soliciting their feedback and approval. It helps to ensure the quality, completeness, and alignment of the business analysis approach with the stakeholder needs and expectations34

Option B is incorrect because progressive elaboration is a technique that is used to refine and update the business analysis approach, not to define and document it. Progressive elaboration involves incrementally adding more details and clarity to the business analysis approach as more information becomes available. It helps to adapt the business analysis approach to the changing requirements, assumptions, and constraints of the project5

Option D is incorrect because decision analysis is a technique that is used to evaluate and select the business analysis approach, not to define and document it. Decision analysis involves comparing the costs, benefits, risks, and impacts of the alternative business analysis approaches, and choosing the one that best meets the project objectives and stakeholder preferences. It helps to justify and rationalize the business analysis approach to the stakeholders, and to document the decision criteria and rationale.References:

Business Analysis Techniques - ECBA, CCBA, CBAP Endorsed, Section 7.2: Process Modeling

Certification of Capability in Business Analysis (CCBA®) - Simplilearn, Module 5: Planning and Monitoring, Lesson 5.1: Plan Business Analysis Approach

Business Analysis Techniques - ECBA, CCBA, CBAP Endorsed, Section 7.3: Structured Walkthrough

Certification of Capability in Business Analysis (CCBA®) - Simplilearn, Module 5: Planning and Monitoring, Lesson 5.5: Validate Requirements

Business Analysis Body of Knowledge (BABOK® Guide), Section 5.1: Plan Business Analysis Approach, 5.1.3.2: Progressive Elaboration

[Certification of Capability in Business Analysis (CCBA®) - Simplilearn], Module 5: Planning and Monitoring, Lesson 5.2: Conduct Stakeholder Analysis

[Business Analysis Techniques - ECBA, CCBA, CBAP Endorsed], Section 8.6: Decision Analysis

[Certification of Capability in Business Analysis (CCBA®) - Simplilearn], Module 5: Planning and Monitoring, Lesson 5.6: Manage Business Analysis Performance

 Job shadowing is not a business analysis planning & monitoring activity, but an elicitation technique. Job shadowing involves following and observing a stakeholder as they perform their work tasks. It helps to elicit information about the current state of the business processes, the roles and responsibilities of the stakeholders, the problems and issues they face, and the opportunities for improvement. Job shadowing is part of the elicitation and collaboration knowledge area in the CCBA certification12

The business analysis planning & monitoring activities are the tasks and steps that are performed to plan, monitor, and control the business analysis work and deliver the business analysis outputs. They include:

Defining and determining business analysis processes: This is the activity of establishing and documenting the business analysis approach, activities, tasks, deliverables, roles, responsibilities, and governance. It helps to plan, monitor, and control the business analysis work, and to align it with the project objectives and stakeholder preferences.

Planning how requirements will be approached, traced, and prioritized: This is the activity of defining and documenting the requirements management plan, which specifies how the requirements will be elicited, analyzed, documented, validated, verified, approved, communicated, traced, prioritized, changed, and maintained. It helps to ensure the quality, consistency, and alignment of the requirements with the stakeholder needs and expectations.

Identifying stakeholders: This is the activity of determining who are the individuals or groups that have an interest or influence on the project or the solution, and what are their needs, expectations, and level of involvement. It helps to plan and execute the stakeholder engagement and communication strategies, and to manage the stakeholder relationships.

References:

Business Analysis Techniques - ECBA, CCBA, CBAP Endorsed, Section 7.4: Requirements Elicitation, p. 79-80.

Certification of Capability in Business Analysis (CCBA®) - Simplilearn, Module 6: Elicitation and Collaboration, Lesson 6.3: Conduct Elicitation, p. 6-7.

Business Analysis Certification Competencies, CCBA® | IIBA®, section “Plan Business Analysis Work”

CCBA Step-by-Step Application Process Guide - IIBA®, page 6, section “4. Review the Exam Blueprint”

CCBA® and CBAP® Certifications Study Guide - Google Books, Chapter 2: Business Analysis Planning and Monitoring

[CCBA® and CBAP® Certifications Study Guide - Packt Subscription], Chapter 2: Business Analysis Planning and Monitoring

 According to the BABOK® Guide, the purpose of managing the solution scope and requirements from a business analyst’s objective is to ensure that the requirements and designs are aligned with the business need and the agreed solution scope, and that they are understood and approved by the key stakeholders. The business analyst (BA) should obtain and maintain consensus among the key stakeholders for the overall solution scope, which defines the boundaries and deliverables of the solution. The BA should also manage the changes to the solution scope and requirements, and communicate them to the relevant stakeholders. Therefore, option C is the correct answer. The other options are not the primary purpose of managing the solution scope and requirements, but rather the outcomes or benefits of doing so. References: BABOK® Guide, page 38; Business Analysis Expert Certification, CCBA® | IIBA®, section “What Should I know to be CCBA Certified?”

 According to the BABOK Guide, the task of validating requirements involves ensuring that the requirements and designs support the delivery of value, fulfill the stakeholder needs, and meet the quality standards1. This task requires the involvement of all the stakeholders who have an interest or influence on the solution or the business need, as they are the ones who can provide feedback, approval, and acceptance of the requirements and designs2. Therefore, the correct answer is A. All of the stakeholders, including executives, functional managers, directors, end users, and customers, are involved in the requirements validation activities.

The other options are not correct, as they exclude some of the stakeholders who are also involved in the requirements validation activities:

B. Functional management: Functional management is the person or group who has authority and responsibility for managing a specific business function or department3. Functional management is involved in the requirements validation activities, as they can provide input on the functional requirements, the business processes, and the organizational impacts of the solution2. However, functional management is not the only stakeholder involved in the requirements validation activities, as other stakeholders also have a role to play.

C. Executives: Executives are the person or group who has the ultimate authority and accountability for the organization or a part of it3. Executives are involved in the requirements validation activities, as they can provide input on the strategic alignment, the business objectives, the expected benefits, and the high-level scope of the solution2. However, executives are not the only stakeholder involved in the requirements validation activities, as other stakeholders also have a role to play.

D. Customers: Customers are the person or group who consumes or benefits from the products or services delivered by the solution3. Customers are involved in the requirements validation activities, as they can provide input on the customer needs, expectations, preferences, and satisfaction of the solution2. However, customers are not the only stakeholder involved in the requirements validation activities, as other stakeholders also have a role to play. References:

1: BABOK Guide, section 4.6 Validate Requirements, page 122

2: CBAP/CCBA Certified Business Analysis Study Guide, 2nd Edition, by Susan Weese and Terri Wagner, Wiley, 2011, page 169-170

3: BABOK Guide, section 3.8 Glossary, page 516-524