New Year Special Sale Limited Time 70% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: scxmas70

  1. Home
  2. Exin
  3. Exin-ITIL
  4. ITIL - ITIL Foundation (V4)

ITIL Exam Dumps - ITIL Foundation (V4)

Go to page:
Question # 49

What helps diagnose and resolve a simple incident?

A.

Rapid escalation

B.

Formation of a temporary team

C.

The use of scripts

D.

Problem prioritization

Full Access
Question # 50

Which practice has a purpose that includes the handling of pre-defined, user-initiated demands for service?

A.

Service request management

B.

Service configuration management

C.

Deployment management

D.

Change enablement

Full Access
Question # 51

Which are elements of the service value system?

A.

Service provision, service consumption, service relationship management

B.

Governance, service value chain, practices

C.

Outcomes, utility, warranty

D.

Customer value, stakeholder value, organization

Full Access
Question # 52

Which statement about the 'continual improvement model' is CORRECT?

A.

Organizations should work through the steps of the model in the sequence in which they are presented

B.

The low of the model helps organizations to link improvements to its goals

C.

The model is applicable to only certain parts of the service value system

D.

Organizations should use an additional model or method to link improvements to customer value

Full Access
Question # 53

Identify the missing word in the following sentence.

The purpose of the ‘supplier management’ practice is to ensure that the organization’s suppliers and their performances are [?] appropriately to support the seamless provision of quality products and services.

A.

measured

B.

rewarded

C.

managed

D.

defined

Full Access
Question # 54

In service relationships, what is a benefit of identifying consumer roles?

A.

It enables effective stakeholder management

B.

It provides shared service expectations

C.

It removes constraints from the customer

D.

It enables a common definition of value

Full Access
Question # 55

Which TWO of the following are considerations of change enablement?

1. Managing the people aspects of change

2. Ensuring that organizational transformations are successful

3. Maximizing the number of successful service changes

4. Ensuring that changes are properly assessed

A.

1 and2

B.

2 and 3

C.

3 and 4

D.

1 and 4

Full Access
Question # 56

What is MOST LIKELY to be handled as a service request?

A.

An emergency change to apply a security patch

B.

The implementation of a workaround

C.

Providing a virtual server for a development team

D.

Managing an interruption to a service

Full Access
Go to page:

Hot Exams

ADM-201 Dumps
Platform-App-Builder Dumps
AZ-500 Dumps
350-701 Dumps
SY0-601 Dumps
NCSE-Core Dumps
PDP9 Dumps
DP-203 Dumps
AZ-700 Dumps
NSE7_EFW-7.0 Dumps
Integration-Architect Dumps
CS0-003 Dumps