CIS-ITSM Exam Dumps - Certified Implementation Specialist - IT Service Management

Which table is used to store Q&A data for knowledge articles?

Benchmarks provide comparative insights relative to industry averages.

In the baseline platform configuration, which Incident Management function is limited to users with roles of either itil_admin or admin?

Which of the following is NOT a way service catalog requests may be submitted in a baseline ServiceNow instance?

Which platform feature is used to track field value durations, such as the length of time an Incident spent in each State or the length of time an Incident

was assigned to each group?

Configuration items can be created from asset management.

True or False:

Users with the itil role can delete an Incident.

For each Requested Item, a _________ enables the approval and delivery of that Item.