PMP Exam Dumps - Project Management Professional (2024 Version)

The project manager should work with the client on an acceptable amount of time for document approval, as this is the best way to address the issue of slow turn-around times and avoid potential delays in the new project. By collaborating with the client, the project manager can establish a mutual understanding of the expectations, requirements, and constraints of the document approval process, and negotiate a realistic and feasible timeline that satisfies both parties. This will also help the project manager to build trust and rapport with the client, and foster a positive and cooperative relationship.

According to the PMP Exam Content Outline, one of the tasks for managing project work is to provide relevant stakeholders with project information and updates on cost, schedule, scope, and quality1. The business analyst is a relevant stakeholder who needs to learn about the financial and scheduling aspects of project management. Providing the business analyst with access to the financial and scheduling information is the best way to support their learning and involvement in the project. Assigning resources to coach the business analyst may not be feasible or necessary, as the business analyst may have their own methods and preferences for learning. Asking the business analyst to focus on their work allocation for the needs of the project may not address their learning objectives or expectations. Creating reports to inform the business analyst about the schedule and project cost may not be sufficient or timely, as the business analyst may need more detailed or updated information. References:

• 1: PMP Exam Content Outline, Domain III: Business Environment, Task 4: Manage project changes by following the change management plan in order to achieve project objectives.

The project manager should share the updated project management plan with the key resource, as it contains the information about the project purpose and alignment with the organization’s strategy. The project management plan is the primary source of guidance for the project team and stakeholders, and it integrates all the subsidiary plans and baselines, such as the benefits management plan, the scope management plan, and the communications management plan. By sharing the updated project management plan, the project manager can ensure that the key resource understands the project objectives, scope, benefits, risks, assumptions, and constraints, as well as the communication channels and methods for the project. References: (Professional in Business Analysis Reference Materials source and documents)

• PMBOK Guide, 6th edition, section 4.2.3.1, page 89
• PMP Exam Prep, 10th edition, Rita Mulcahy, page 78
• PMP Practice Questions #58 - iZenBridge1

 The project manager is responsible for ensuring that the project’s lessons learned are captured, documented, and stored in the lessons learned register. The lessons learned register is a project document that records the knowledge gained from the project activities and processes, and that can be used in the current project and entered into the lessons learned repository for future projects12. The project manager should take ownership of documenting the occurrence that the SME identified, as it is part of the project manager’s role to facilitate the lessons learned process and to encourage the project team and other stakeholders to share their experiences and feedback. The project manager should also verify the accuracy and completeness of the information, and ensure that it is relevant and useful for the project and the organization. The project manager should update the lessons learned register throughout the project, not only at the end, as this allows the project team to learn and improve continuously. This is part of the Manage Project Knowledge process, which aims to use existing knowledge and create new knowledge to achieve the project objectives and contribute to organizational learning13. The other options are not the best choices because they do not reflect the project manager’s accountability and leadership for the lessons learned process. Assigning the documenting task to a project team member (option A) may delegate the project manager’s responsibility and reduce the project manager’s involvement and oversight of the lessons learned process. Asking the SME to document and capture the occurrence (option B) may shift the burden to the SME and discourage the SME from sharing more information and insights. Requesting the SME to wait until the project closure phase (option C) may delay the documentation and dissemination of the valuable knowledge and prevent the project team from applying it in the current project. References:

• Project Management Professional (PMP) Reference Materials:
• Professional in Business Analysis (PBA) Reference Materials:

 The project manager should review the WBS dictionary, as this is a document that provides detailed information about each element in the work breakdown structure (WBS). The WBS is a hierarchical decomposition of the project scope into smaller and manageable components, called work packages. The WBS dictionary is a complementary document that describes the scope, deliverables, activities, resources, costs, risks, and quality requirements of each work package. The WBS dictionary helps the project manager and the project team to understand the work that needs to be done, and to avoid scope creep or ambiguity1. By reviewing the WBS dictionary, the project manager can identify what useful information is missing, and update it accordingly.

The other options, the project charter and scope statement, the requirements traceability matrix, and the business requirement documents (BRD), are not the best documents to review in this situation. The project charter and scope statement are high-level documents that define the project purpose, objectives, scope, deliverables, assumptions, constraints, and stakeholders. They do not provide detailed information about the work packages or the work breakdown structure2. The requirements traceability matrix is a document that links the project requirements to the project objectives, deliverables, and test cases. It helps to ensure that the project meets the stakeholder expectations and the business needs. It does not provide detailed information about the work packages or the work breakdown structure3. The business requirement documents (BRD) are documents that describe the business problem, the solution, and the benefits of the project. They do not provide detailed information about the work packages or the work breakdown structure4.

References: 1 A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, Chapter 5.4.2.3 2 A Guide to the Project Management Body of Knowledge (PMBOK® Guide) – Sixth Edition, Chapter 4.1.3.1 and 5.3.3.1 3 Business Analysis for Practitioners: A Practice Guide, Chapter 4.3.4 4 Business Analysis for Practitioners: A Practice Guide, Chapter 2.2.2

According to the PMBOK Guide, 7th edition, one of the key activities in the monitoring and controlling phase of a project is to control quality by verifying that the project deliverables conform to the quality standards and requirements. This involves inspecting and testing the deliverables, reviewing the quality documentation, and requesting corrective actions if needed. The other options are either inefficient, ineffective, or not aligned with the quality management principles. References: PMBOK Guide, 7th edition, page 123-124, section 3.5.2.1.

According to the PMBOK Guide, a product backlog is an ordered list of requirements that a project team maintains for a product. It consists of features, functions, requirements, enhancements, and fixes that need to be delivered by the project. The product backlog is the single source of truth for what the project team will work on.

The PMI Guide to Business Analysis states that one of the key competencies of a business analyst is to elicit, analyze, and manage requirements that deliver value to stakeholders. The business analyst is also responsible for ensuring that the requirements are aligned with the business needs and objectives, and that they are prioritized and validated.

Therefore, to avoid the perception that the project did not add any business value, the project manager should have defined the product backlog priorities with the sponsor and key stakeholders to deliver business benefits. The project manager should have:

• Engaged the sponsor and key stakeholders in the project initiation and planning phases, and clarified the project scope, objectives, and expected outcomes
• Collaborated with the business analyst and the product owner to elicit, analyze, and manage the requirements that address the stakeholder needs and expectations
• Established a clear and transparent prioritization criteria for the product backlog items, based on the business value, urgency, risk, dependency, and complexity
• Involved the sponsor and key stakeholders in the prioritization and validation process, and obtained their agreement and approval on the product backlog
• Communicated the product backlog priorities and changes to the project team and other stakeholders, and ensured their understanding and alignment
• Reviewed and refined the product backlog regularly, and adapted to changing business needs and feedback

By defining the product backlog priorities with the sponsor and key stakeholders to deliver business benefits, the project manager can:

• Ensure that the project delivers the most valuable and relevant features and functions to the customer
• Increase the stakeholder satisfaction and engagement, and build trust and rapport
• Reduce the waste and rework, and optimize the project resources and time
• Enhance the quality and usability of the product, and increase the customer loyalty and retention
• Demonstrate the business value and impact of the project, and celebrate the success and achievements

References:

• PMBOK Guide. (2017). Sixth edition. Newtown Square, PA: Project Management Institute.
• PMI Guide to Business Analysis. (2017). Newtown Square, PA: Project Management Institute.
• How to Prioritize Your Product Backlog. (2023). Scrum Alliance.
• How to Deliver Business Value with Agile Projects. (2023). ProjectManager.com.

 The project manager should request the high-performing team member to mentor the other team members. This is because mentoring is a way of recognizing and rewarding the team member’s expertise and contributions, as well as enhancing the skills and performance of the other team members. Mentoring can also foster a positive team culture, increase collaboration and trust, and reduce turnover and attrition. The project manager should also provide feedback and appreciation to the high-performing team member, and ensure that the mentoring process is aligned with the project objectives and expectations. The other options are not as effective or appropriate as requesting the high-performing team member to mentor the other team members. Promoting the higher performing team member to a higher position may not be feasible or desirable, as it may create resentment among the other team members, disrupt the team dynamics, or reduce the team member’s motivation and satisfaction. Reminding the high-performing team member to focus on shared rewards rather than individual rewards may be perceived as unfair or discouraging, as it may imply that the team member’s efforts are not valued or appreciated. Rewarding the high-performing team member privately to avoid team disruption may also be seen as unfair or secretive, as it may create a sense of favoritism or inequality among the team members, and undermine the team morale and cohesion. References: PMBOK Guide, 6th edition, Chapter 9.4.2, 9.4.3, The Benefits of Mentoring in Project Management - PMI