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Sales-Cloud-Consultant Exam Dumps - Certified Salesforce Sales Cloud Consultant (WI25)

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Question # 17

Sales reps at Cloud Kicks (CK) often receive important customer emails they want to log as records related to Contacts in Salesforce. CK has Office 365, as well as a policy that prevents users

from installing anything directly on their computers.

Which solution should a consultant recommend to meet this requirement?

A.

Einstein Activity Capture

B.

Salesforce Inbox

C.

Lightning Console for Sales

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Question # 18

Northern Trail Outfitters had issues with its last two Salesforce deployments, both of which caused system downtimes that exceeded planned estimates. The CIO asked a consultant to develop a Risk Register to identify and mitigate these types of issues with future deployments. The CIO asked

the consultant to log the two previously known issues as a starting point for the register.

In which Risk category do these system downtime issues fall?

A.

Technical Risk

B.

Compliance Risk

C.

Operational Risk

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Question # 19

Cloud Kicks sales reps want to see all of the details on their current opportunities with a minimal amount of navigation or clicks to cycle through them.

Which functionality should the consultant recommend?

A.

Develop a new Sales Console app including opportunities.

B.

Select the Split View option from the My Opportunities list view.

C.

Create a dashboard with reports on My Opportunities.

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Question # 20

A consultant has conducted discovery sessions with Cloud Kicks stakeholders and is ready to begin gathering use cases for deal processes.

Which group should provide content for the use cases?

A.

Business development team

B.

Leadership team

C.

Finance team

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Question # 21

Sales managers at Cloud Kicks need to visualize all open opportunities within a 10-mile radius based on the location of the related account.

Which solution should a consultant recommend?

A.

Leverage Salesforce Maps to show open opportunities on a Data Layer.

B.

Create a dashboard that uses a report grouping opportunities by account location.

C.

Enable Location Services and add the Account Address field to the Opportunity page layout.

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Question # 22

The admin at Cloud Kicks recently implemented Sales Cloud and needs to understand the adoption of Lightning Sales Console. What should a consultant recommend to analyze adoption?

A.

Run the Salesforce Optimizer.

B.

Open the Lightning Usage App.

C.

Create a custom report.

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Question # 23

During the Deploy phase at Cloud Kicks, users are finding it difficult to navigate a new system which is contributing to low adoption.

How should the consultant avoid this issue in the future?

A.

Develop test scripts during the Plan phase.

B.

Provide company-wide training throughout the project.

C.

Conduct a beta review during the Validate phase.

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Question # 24

Management at Universal Containers wants to identify duplicate Leads in its org so marketing reps can clean them up later.

What should a consultant do to ensure clean leads for the marketing reps?

A.

Create a formula field on Lead for duplicates.

B.

Create a Validation Rule to find duplicates.

C.

Run a duplicate job with a Matching Rule.

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