What is the function of user impersonation?
Testing and visibility
Activate verbose logging
View custom perspectives
Unlock Application master list
Which are valid Service Now User Authentication Methods? (Choose three.)
XML feed
Local database
LDAP
SSO
FTP authentication
From the User menu, which actions can a user select? (Choose three.)
Send Notifications
Log Out ServiceNow
Elevate Roles
Impersonate Users
Order from Service Catalog
Approve Records
What is the difference between UI Policy and UI Action?
UI Action can make fields read-only, mandatory, or hidden. while UI Policy can make a save button visible for appropriate users.
UI Policy can make fields read-only, mandatory, or hidden. while UI Action can make a save button visible for appropriate users.
What are the two aspects to LDAP Integration?
Data Population
Data formatting
Authorization
Authentication
What is a formatter? Select one of the following.
A formatter allows you to configure applications on your instance
A formatter is a form element used to display information that is not a field in the record
A formatter allows you to populate fields automatically
A formatter is a set of conditions applied to a table to help find and work with data
Table Access Control rules are processed in the following order:
any table name (wildcard), parent table name, table name
table name, parent table name, any table name (wildcard)
parent table name, table name, any table name (wildcard)
any table name (wildcard), table name, parent table name
What is the best practice related to using the Default Update Set for moving customizations between instances?
Merge Default update sets before moving between instances
Submit Default update set to application repository
You should not use the Default Update sets for moving between instances
Keep Default update set to maximum of 20 records, for troubleshooting purposes