ITIL-4-Foundation Exam Dumps - ITIL 4 Foundation Exam

Service providers are able to respond more quickly to customer needs

Bottlenecks in the service provider's workflow are identified.

The complexities of the service provider's IT systems are identified.

The service provider gains a better understanding of the customer experience.

Organizations should work through the steps of the model in the sequence in which they are presented

The flow of the model helps organizations to link improvements to its goals

The model is applicable to only certain parts of the service value system

Organizations should use an additional model or method to link improvements to customer value

Understanding what services help the service consumer

Reducing the number of steps in the customer experience

Assessing services to identify parts that can be reused

Identifying activities that can be achieved in smaller iterations

Supplier management

Technical expertise

Event monitoring

Problem management

The role that defines the requirements for a service

A means of enabling value co-creation

The role that authorizes budget for service consumption

A set of specialized organizational capabilities for enabling value

Focus on value

start where you are

Progress iteratively with feedback

Think and work holistically

Release management

Supplier management

Service management

Relationship management

Plan

Engage

Obtain/build

Deliver and support