ITIL-4-Foundation Exam Dumps - ITIL 4 Foundation Exam

Ensuring that service components are available when needed

Providing transparency and good stakeholder relationships

Supporting services according to specifications

Continually meeting stakeholder expectations for costs

Incident management

Monitoring and event management

Change control

Information security management

Service desk

Problem management

Incident management

Change control

A variety of access channels

Balanced scorecard review

Automated pipelines

Collaboration tools and techniques

Use a new method for each improvement the organization handles

Select a few key methods for the types of improvement that the organization handles

Build the capability to use as many improvement methods as possible

Select a single method for all improvements that the organization handles

It should be managed at the senior level of the organization

It should be used to capture user demand

There should only be one for the whole organization

It should be re-prioritized as ideas are documented

Change control

IT asset management

Service desk

Service request management

The testing of emergency can be eliminated in order to implement the change quickly

The assessment and authorization of emergency changes is expedited to ensure they can be implemented quickly

Emergency changes should be authorized and implemented as service requests

Emergency changes must be fully documented before authorization and implementation